The Vet is personable and nice, however after care services apparently non existent. Usually owners are given a list of things to watch for after their pets surgery, a number to call if problem occur. Nothing. There website states they offer a senior discount, not true. "That's from our old website" . Really, I think they should update the site and not deceive seniors. Seemed like they were not concerned or were unaware as to how to best serve their clients and pets. Not what I expected nor used to regarding animal care.

I love you guys! And some times "thanks" is not enough. Dr. Sandhu, you are definitely part of the family. The girls at the desk, Teresa and Jasleen are fantastic and always make time for me and my questions.

My dog is epileptic so she takes the drug phenobarbital. Every month I have to go in and get her a new prescription. I guess according to the state law, I have to take her in once a year for blood work, which I understand. It is around $120 dollars. It didn't have the money on top of the office visit fee, so I asked the doctor if he could wait until several more months until I was able to take my dog in for blood work, but that I was able to continue getting her medication. He said it was fine that I do that. Well, it has only been a month since my dog ran out of medication and I called the hospital to get her prescription refilled. Well, when I called they didn't have anything in my dog's file that the doctor said it was okay for me to get the prescription again even though he said it was okay a month ago. Not only that, the lady that told me that it was a controlled substance and made me feel like I was using it for personal use. I have angry, but held it in. She also said that the last time the doctor seen my dog was last year and they need to see her again. I understood, I have already talked to the doctor. I had more than one incident to and the staff is very rude. Once I am able to better afford it, I am taking both my dachshunds elsewhere.

I seriously LOVE everyone who works at American Pet Hospital.Talk about customer service... they treated my 2 dogs like kings. i walked in and the place was packed. yet they were extremely efficient in getting my dogs treated. i have no reason to go anywhere else....any negative comments on here are probably from people who cant afford it. and believe me.. they were very affordable. thank you so much Dr sandhu!

Recently I went to American Pet Hospital because my dog had an eye infection. I usually go to my normal vet but it is a bit of a drive and being that this clinic was close I thought I would try it out. Upon coming into the clinic I noticed that the front desk woman was constantly leaving her desk to use the bathroom so a woman who I am assuming is a vet tech at the clinic had to step in to help us out. She had us fill out paperwork and almost right away called us into a room to wait for the vet. Which seemed good at the time only we sat in that room for close to 30 minutes waiting to be seen in a clinic that was no where close to busy. So after bringing this to the front desks attention they responded" wow you havent been seen yet?! I wonder what the hold up is? You guys have been in there forever." Immediately after we said something the vet came in. He took one look at our dogs eye and took a guess that he had a fox tail stuck in it. He wanted to put him under local anesthesia and put a needle into his eye to probe around and see if there was a foxtail stuck in it. He went on to say that this would cost maybe a few hundred dollars! I was shocked, I have been around animals all my life and I know the first thing a vet will usually do is examine the dog and then put a colored liquid in their eye to see if there is a scratch first before suggesting anything more serious. I asked him why would he suggest something so evasive when he only took one look at his eye? He said that he just wouldnt know what the cause of problem was until he got a good look around in his eye. I was horrified. We waited for 30 minutes only to have a vet look at our dog for 50 seconds and then talk to us for 1 minute about probing into our poor dogs eye while he was only under local anesthesia for hundreds of dollars!!! So I decided to leave, I wasnt going to put my dog through this when I was sure it was just a simple infection or a scratch. While waiting to pay my 28 dollar "visit fee" which should have been waived since the vet spent a whole 2 minutes with us,the front desk woman talked to a man about his cats when she could see we were ready to pay and leave. So after waiting for a long time we decided to walk out after that horrible experience and only when we walked out did a vet tech run after us saying that we didnt pay. We gave her the money and when we told her what the vet had said she just said "oh yeah yeah..." as if that was a typical thing for him to rush to do an extreme surgery before checking anything out before. So we left extremely upset with this awful visit.The next day we took our dog to our normal vet where we found out he just had a scratch on his eyeball, we will have to apply ointment on his eye for it to heal, they found this scratch without using any needles or putting our dog in any pain like the vet at American Pet Hospital suggested. I apologize for this post being so long but I am simply appauled that there is a vet out there performing or suggesting to perform services like this on innocent animals who may just have a simple problem like a scratch on his eye like my dog did. In my opinion this vet just wants to make money by charging his clients for unncessary procedures. So if you care about your animals please do not take them to this clinic. The vet visits may cost a little more else where but your animals deserve better care than what this place offers. Worst vet visit I have ever been to, from the front desk to that vet, they should all be ashamed of how they run that clinic.