The staff at Best Friends has always been exceptionally kind, caring, gentle, and compassionate. And I see them a lot! Dr Greg Hardy is everything one could want in a vet. He and I always discuss all aspects of any situation, including possible tests and the reasons for them, possible treatments and what to expect from them, and so on. It's always up to me to decide how to proceed. Dr Hardy has seen me through the worst decision pet owners have to make, euthanasia, and did it with kindness and understanding. He's saved my pets' lives. I always feel welcome and appreciated. Can't ask for anything more!

They performed unnecessary shots, and prescribed unnecessary medication. They said it would cost $49.00 for an office visit, then charged $75.00 when they were done, calling it an emergency, even though it wasn't. When we asked for a refund, they refused. They said we could return the pain medication, then refused to take it back when my wife tried to return it. My wife was in tears when leaving. We said we'd never do business with them again. They didn't care, preferring the $26.00 overcharge on the office visit instead of a happy lifelong customer. Stay as far away from this rip off puppy mill as possible. They'll bleed you for every last penny. All they care about is money.

He's taken care of our dogs since they were puppies. They are 3 and 2 yrs old english bulldogs. Caring, compassionate and knowledgeable. The staff is awesome too!

Blah receptionist