Wow. Please do not take your pets here. The receptionist was SO RUDE. I mean, just terrible. She spent most of the time talking to her daughter(who also works at the shelter, I know because they called each other "mom" and "daughter") and treated me like I was a nuisance. She also found it more important to fuss with the decorations than to pay attention to the customers in front of her. I was given the wrong medication, and waited an extra two hours for my pup(which would be no problem IF I knew what the hold up was, but I was kept in the dark). Extremely unprofessional.
The worst service I have ever had! The way we were treated was enough to bring several of my family to tears. They are not here for the benefit of the animals. They are here for the money! We could not take our new family member home because they were trying to swindle us out of money for illnesses we know for a fact she did not have. They said she could not be fixed because she had kennel cough but guess what?! She was fixed the next day anyways and adopted right out when they said they'd put her down as soon as we couldn't make the outrageous payments for illnesses she didn't have or let my dad see the dog he was going to happily dish out HUNDREDS for - even at the potential that she could die. They said that they told us all the ways we could work around it, but as the kid of the people adopting - I was there and I saw my parents trying to negotiate payments any way they could. NO BUDGE. We call them the next day and they try to cover their tracks and be underhanded, deceitful people. Because of the emotional trauma my family has faced here, we can never go back. My heart aches for all the babies out there in the pounds that potentially have lost their chance at homes because of their actions. Who knows how many there were. My suggestion is, if you encounter them and they bring you in the back room to discuss treatments - record everything and the entire conversation on a recorder or phone. Know your rights and talk to the actual pound of what you are allowed to do, because the clinic is not trying to help you.
DO NOT TAKE YOUR PET HERE THEY WILL RIP YOU OFF AND GIVE HORRIBLE UNPROFESSIONAL SERVICE. THEY HATE YOUR ANIMALS AND DO EVERYTHING IN THEIR POWER TO OVER CHARGE YOU. PLEASE DO NOT GIVE ANY SERVICE TO THESE DESPICABLE PEOPLE!
Do not !!!! Take you're pet !!!!!!! This place stinks like pee !!!!!!!! Plus the receptionist is SO RUDE !!!!! Had an incident were my dog got sick there and the vet didn't give any antibiotics. Just advice to bring her back when she gets better .I advise you to Please "Do Not Take Your Pet to that Rude , AWFUL, and UNSANITARY PLACE .!!!"
Went to this vet today for our puppy's broken toenail. Generally unprofessional, and then the vet didn't even really examine our pup before sending one of the office workers in with a list of recommended services (including anesthesia for our 12 week old pup!) that totaled up to $567! Decided we'd seek a second opinion. Paid the $40 office visit fee to get out of there, and prayed our baby hadn't been exposed to parvo. Went elsewhere, where the nail was removed, cleaned, received antibiotics, puppy shots, dewormed her...well, they were just awesome. $81 later, we couldn't believe we'd even considered what GD&C had suggested. Won't ever go back.
Name | Address | Facility | Today's Hours | Rating | ||
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The Humane Society of San Bernardino | 374 West Orange Show Road | Vets | 08:00 AM - 12:00 PM |
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Colton Animal Hospital | 1309 North Mount Vernon Avenue | Vets | 07:30 AM - 02:00 PM |
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Banfield Pet Hospital | 595 East Hospitality Lane | Vets | 09:00 AM - 06:00 PM |
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Loma Linda Animal Hospital Inc | 2605 South Waterman Avenue | Vets | 08:00 AM - 01:30 PM |
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