After my appointment this morning at Murphy Pet Clinic, I can say with confidence, that I have chosen wisely and my kitties are in good hands. I recently moved to Sunnyvale and needed a new vet. I called several vets asking about cost of service, hours of operation, etc. I chose Murphy for several reasons, one of which was because of Brittany their receptionist. She cheerfully and patiently answered "all" my questions when I called. The cost of service at all four vets I contacted where basically the same. But I came back to Murphy because Brittany said she hoped I would choose her clinic. Their hours of operation fit my needs and bottom line, I had a very positive first impression. From the moment I walked in this morning, the staff seemed happy to see me and thanked me for my business. The techs were gentle and patient with my kitty. Dr. Lee and the tech both explained what they were doing during the exam and did not push me to do any additional exams. Options were explained and I was offered an estimate of charges if I was interested in other procedures. Also, very important, the staff was sensitive to my cat's needs. Sasha was very nervous and instead of pushing to complete the rest of the exam immediately, they offered to keep her, let her calm down and do the rest of the exam later. I am already comfortable with the Murphy staff and would hightly recommend them to any one looking for that "special kind of vet." Linda Vaganov