The front workers were very nice and friendly. The Vet that I saw was a woman with dark short hair. I was concerned about my aging dog because he was limping and had a big bump on his head that had been getting bigger. She did blood work to make sure his liver was working well so he could get the doggy ibuprofen for the arthritis and gave me their brand of arthritis chews and assured me that the bump on his head was nothing and just bone. Six months later he had an aneurysm from the brain tumor that I was assured he didn't have. It was too late and he had to go to sleep. It hurts my heart to think I could have done something and that he may have been in pain those last months. I heard that doctor is no longer there and the male doctor is good but unfortunately this was my experience.