This review is for their service/help for animals going outside of the country. Whether they provide stellar care on a regular basis is irrelevant to the service I received from them. They have very poor patient-doctor relationships. First off the requirements for a pet to travel in a plane is a health certificate and vaccines. Then the health certificate is noted by the nearest USDA-APHIS VS. There is no question there. We even came to their clinic having done all the research knowing that the only requirement we needed was a rabies vaccine and a health certificate. We called all the government offices and they assured us of this. Then, off the bat, this clinic wants us to do is call a "pet relocation service" (i.e. pay me thousands of dollars to have your pet relocated). I believe they recommended Air Animal or a different option that quoted us $2000 and up. We obviously do not want this option because , while they would do all the paperwork, they would still ship the pet in a cargo space by herself for 16 hours. If we do everything correctly we would be able to travel with our pet in cabin and it only would have cost us $150 max for the airfare and $200 max for all the paper work and vaccines. We refused and said we just need the rabies vaccine updated and the health certificate. Second, they wanted to up sell the vaccines. See, we're traveling to where vaccines would be cheaper. We refused them several times but because they were talking as if they wouldn't do the health certificate without those vaccines we decided to just pay for it. So we ended up spending a ton of money on vaccines we ended up not needing for the purpose of this travel. Third, we asked several times, directly "do you have the International Health Certificate USDA-APHIS 7001 form?". They answered yes several times and we did not think to research what the form looked like. That was a mistake on our part because it turns out that they did not have the "International Health Certificate USDA-APHIS 7001 form" but had an old form that the USDA-APHIS has phased out. The form had been changed for over 4 years and this Veterinary clinic did not have this updated. Fourth, the good doctor forgot to put her signature on the Rabies health certificate. Something that is a standard procedure for all pet travel, international or not, with the old and new forms Fifth, This would all not be an issue if there was a USDA-APHIS VS that would certify these forms in Visalia. This can only be done in Los Angeles/ San Francisco. So unknowingly with the wrong form, and missing signatures we head out 4 hours to go and be rejected for travel because of this doctor's mistake. We had to go back to Visalia from los angeles (another 4 hours) to have them correct their mistake and have her sign a page then go back to Los Angeles to finally have it certified (another 4 hours = total 12 hours wasted). When we called for assistance from them they could not either wait for us to arrive. When we "set up" a time to meet earlier than their hours this problem was not even endorsed to anyone. We ended up waiting a long time early in the morning knocking on their door and being looked down on their secretary since their sign clearly said they were still closed. The worst is throughout the phone calls and the conversation in the clinic about their mistakes that cost us several working days, gas and money, they blamed us and told us that we should have just done the overpriced "Pet Relocation Services".

We have been to numerous vets and have never had the heart felt care of all our Boxers and Bengals. The name fits perfectly "CARE". The entire staff is very helpful and caring. No better Doctor than Dr Proctor. Ok Dr "V" is a close second. Actually all of them are great! Highly recommend this Veterinary Clinic.

Everything about Care Vet Clinic is above and beyond expectations! Dr. Proctor and his staff have always been courteous, helpful and kind. I've had 3 pets that had to be "put to sleep" over the years, and the compassion of this group of wonderful people absolutely got me through my grief. I can't say enough good things about Care Vet. They always treat me with kindness and a welcoming smile. I would highly recommend Care Veterinary Clinic to anyone who cares about their pet.

I am a big fan of this clinic and I will not go anywhere else. I have trusted Dr. Proctor & his associates with the lives of all my pets that have passed through the clinic doors over the passed 20 + years... He is truly a caring man who loves animals and knows how much you love your own pet. We have sat and cried together when a pet from my family need not suffer and passed to a better place. Thank you Dr. Proctor and staff for your caring, kind and compassionate ways. Trudy Johnson

We have been bringing our cats to Care Vet for over 14 years. The staff, the vets are the best. They have been with us through the happy outcomes and there at the end of each of our pet's life. Dedicate and caring! You can't go wrong.