Do not go to this clinic. I took my four year old dog to this clinic because he was not eating or drinking he was not able to walk, he was crying in pain and Dr.Graf did not even suggest running any tests or try to find out what was wrong with my dog, He simply just gave me carprofen for the pain and left it at that. I ended up taking my dog to an emergency clinic that night to have blood work and x-rays done to see what was wrong with my dog. I made the mistake of taking my dog back there to be euthanized because it was the best thing for him and when he started to put up a fight they made me lay on top of him to keep him still rather then asking another technician to assist. Every time I have every called there the reception staff is very rude and I am placed on hold for ever. When I take my animals in to be seen I end up waiting in the lobby for hours before being put in a room. They may be inexpensive but I would rather pay more for my animals and go somewhere that actually seems like they care. The technicians have always been very friendly but that is the only good thing I have to say about this place. It is a joke

I have been taking my fur-kids here for years and they have never let me down or failed me. They saved my Willow's life (Dr. Graf did, actually) by removing her bladder stone (that was making her bleed when she urinated) and because of my situation, I was able to make payments to bring my account in the clear instead of having to come up with $950 on the spot out of nowhere for a semi-emergency surgery. (It was done within a few days and I was given the removed stone as a 'souvenir'. Lol) It took me a few months to pay it off, but they NEVER hassled me about it, and they allowed me to add to the account balance if I needed to for any additional services. It really meant a lot to me that they understood and were still willing to help me, which many vets will not do. They are AMAZING! We are in a much better financial situation these days and I plan to bring my Willow back there for her oral surgery in a few weeks, as well as her mother and her son whom we also have. FCVC will also be the ones to give my kitties their shots and spay our female cat. I do no trust my pets with ANY other veterinarians. (I was cautious about getting my two male cats neutered at the Humane Society, but because that is where they came from, they offered to do it for free and we weren't in the position to pass up free at the time.) We are a loyal FCVC pet-family.

We have been taking our pets to see Dr. Graf and his wonderful staff for 15 + years. We moved away from Fountain and will travel from any distance to continue to see them. They treat people and pets with dignity and respect. I ALWAYS highly recommend this veterinary clinic to anyone who has pets. Thank you for all you do for my fur family.

A wonderful family business committed to providing customers and their pets with the best possible care at good prices. Our family has been taking our pets here for everything from shots to serious surgeries for over a decade. The staff is courteous, friendly, and attentive even though they get really busy, and always take time to make sure everyone coming in has a positive experience. This clinic even offers beautiful pet-oriented blankets and photographs because of some very talented staff members. You won't find a better place with better people. Highly recommend for veterinary and other pet care services!

I scheduled an appointment for my cat to be seen for a checkup since he'd been vomiting quite a bit. The latest they had available was 4:30pm; unfortunately, I get off of work at 4:00pm so I hustled home, got him into his kennel, and hauled it to the clinic so I wouldn't be late. Nothing worse than being late and keeping someone to whom you have an obligation waiting, right? ...Too bad they don't have that same philosophy. I was early for my appointment, but my old man wasn't seen until far after that. All together, we didn't leave the clinic until well after 6pm--which is unacceptable. When we were finally taken back to an exam room, I waited so long I took a short nap. If I was smart I would have left then. Unfortunately, I didn't. I asked in advance how much it would be for a cat checkup and was told $35. When the doctor (finally) came in to examine my old man, she said he had a heart murmur and that his vomiting could be caused by a number of things that could only be determined with finality via blood tests. I asked how much that would be. She said (and I quote) "altogether, $130". Well, that was far more than I wanted to pay but frankly, she scared me. So I acquiesced. His leg was shaved, blood was drawn, and we (finally) went to check out and pay. The girl at the counter said I owed over $180. I asked why there was a $50 jump in price when the doctor herself had quoted me differently. She (quite rudely) said she'd quoted me the price for the tests, not the test and checkup. I wondered 1) how she could possibly have known that when she wasn't in the room when the doctor and I talked and 2) where the extra $20 cost came from when the checkup was supposed to be $35 and the tests $130--but I was already tired and frustrated, so I voiced my displeasure, paid and left. I got a phone call about a week later saying that all his tests came back normal. Okay--so why is he still puking? Isn't that what I paid to find out??? The woman on the phone said she didn't know, and to just monitor him and bring him back in a month. Pardon me? Why--so you can get another $180 out of me? No thank you... I was not made to feel welcome from the moment I walked in. The front desk staff were distant and rude, they discussed their personal lives in front of the customers, and they acted as if the customers were nuisances. It was an expensive lesson to learn, but one I learned well. I will NOT be back.