The doctors and staff are some of the most compassionate people I have ever met. Dr. Lasko is who we see, and set appointments with her only, but I have met the other doctors just by being in the office. Dr. Lasko is great with our little dogs. She's been caring for them since we got them, and all of her advice has helped us keep them healthy. When one dog nearly lost an eye from a stranger's dog biting him, Dr. Lasko gave him the best care possible and Momo now has 2 eyes that are perfect, and she's done better than I can imagine as a doctor. The staff at the front office is helpful and organized, and polite. The tech's are all wonderful and they truly love the animals. I won't go anywhere else. Don't hesitate to bring your pets.

First, let me be clear that I have a very hyperactive dog who excessively barks and likes to try to climb up on people to give them kisses. He's in training and is getting better with this but new experiences do tend to rile up these behaviors such as going to the vet! Due to the proximity of Village Square Animal Hospital to my house, I thought I would give them a try to see if I wanted to switch vets. When I went into the building, my dog started to bark. The 3 women sitting behind the receptionist dog stared at me with horror that I was bringing in a barking dog, they continued to give me dirty looks and watched as I struggled to contain my dog and to make him quiet. After a few minutes of this, one of the women asked who I was. This was strike one. Once inside the examining room a vet tech and the vet came into the room. My dog jumped on the vet tech. She reacted in total shock and horror, then creeping her way over to the other side of the room to get behind the vet for protection. Did I mention that my dog is under 40 lbs? I stared at her in disbelief. What kind of vet tech can't handle a dog jumping on her? The vet and vet tech then went on to manhandle my dog. While doing a general exam on my dog, the vet actually made my dog yelp out in pain! My dog has been seeing his old vet for 2 years without EVER yelping in pain, even for more sensitive areas of the body. Then the vet tech in her casual boredom of holding my dog during this - decided to respond to the vet's question of my dog being spayed and neutered by grabbing my dog's removed testicle area with great force. I asked her not to do that and she did comply. Once this horrible session was over (mind you I came there afraid my dog had an infection) - the vet only said this to me after the exam, "You can go to front desk now." I go the front desk and wait, and wait, and wait. I am waiting because I assume that after a vet exams my dog maybe she could tell me the result? Does my dog have an infection? Are there any other concerns after the exam? Nothing. I ask one of the 3 girls sitting behind the receptionist desk to get the vet for me so I can ask her these questions. The girl responds by reading me what it says on the receipt - which is "general examination" - this does not answer my question. She asks me to pay so I do but then I ask to see the vet. She reads me the receipt several more times. Finally, after my demanding - she gets the vet who finally answers my questions. I have never been treated more rudely and will be going back to Brookfield Animal Hospital, my old vet after this horrific experience. I suggest you do the same.