I read the reviews before bringing my puppy to see this vet and although the majority of them were not totally positive, this Dr was highly recommended by a friend so i still brought him. The visit started off ok..waiting room was clean, resident cat was friendly, receptionist was friendly (although she was filling in and had no idea how to answer any questions). She didn't have us fill anything out and was pretty unprofessional. When we finally got into the exam rm it was dirty and my puppy had no problem finding garbage to chew on. The tech while came in didn't introduce herself so i assumed she was the Dr but aftrt i asked a question about my pup's breed she let me know that the Dr would answer my questions. The Dr never introduced herself either and didn't answer any of my questions. My pup was having diarrhea and she said he was too young to have a tapeworm but definitely had one and had a high content of bacteria but That it wasn't causing the diarrhea..and then left and came back with a syringe of something she didn't explain and just gave it to him. So i never got an answer for why he's having diarrhea..also they brought in a bag of medications to give him over the next month but didn't tell us what any of them are..and also in the bag was frontline flea meds but i didn't realize it until i got home and opened the bag and on top of it all they charged me for it! All in all the visit was kind of a huge fail..i mean we never even got an answer for the diarrhea..the staff wasn't helpful or professional..we got charged for things we weren't even told we were getting..my puppy got a shot without my consent of something i wasn't even told about. Ill never ever go back. On a good note (despite her being unprofessional and uninformative) Dr g interacted really well with my puppy lol.