I entrusted my dear sweet pet to Dr. Magruder (then Dr. Alvarez) for a teeth cleaning. She called to let me know which tooth needed to be removed. I gave the ok. She called back 1/2 hour later to tell me that Laurie was dead. I got Laurie's cremains back in a box. I wrote to Dr. Magruder a number of times seeking help in dealing with my grief and hoping for closure. My letters went ignored. I thought other pet owners should know.

If I could give Dr. Magruder and her staff 10 stars it still wouldn't be enough. My 9 year old golden ate a sock and Dr. Magruder performed the surgery. While she was removing the sock she noticed a large mass on his spleen and immediately phoned me to explain what she was looking at. She removed his spleen with my permission and kept him overnight. In the following 4 days, she and her staff allowed me and my family to come into the office daily to spend time with our boy while he recovered. She even took him home with her at night to ensure that he was always monitored. Unfortunately my boy couldn't recover despite all our of best efforts and we had to let him go to the rainbow bridge. My many thanks to Dr. Magruder, her husband and her entire staff. Samantha Moore

We moved to Old Saybrook in early 2000 with our beloved Golden "Kali." The doctors and staff there were absolutely fantastic - especially when Kali developed a limp and they admitted there was something unusual, not orthopedic or neurologic. They referred us to Angell Memorial in Boston, where an inoperable tumor was located. The Syabrook vets kept Kali comfortable until the end. when she died peacefully in her sleep. This is a great, skilled team.