The doctors and nurses are very knowledgeable and personable. Dr. Spencer performed two surgeries on my dog with outstanding results. He is very up front and will recommend specialists when an issue is outside of his offices expertise. The pricing at this office is reasonable, much cheaper than VCA whom I used previously. We also have had pets put down here and the experience was as good as can be expected given the situation.

Nothing but wonderful things to say about this place. We take both of our puppies here and they are treated so kindly and with such care. They always remember our furry kiddies and comment on changes in their size and personality as the pups grow. The office is like extended family. I am grateful for their advise and will continue to go here for years to come.

Dr. Spencer used to be awesome. I think his practice grew and so did his ego. I was a long-time client with several animals. Paid my debts. My dog got old and sick and when I needed him most (early in the day, during office hours, weekday), he never returned my calls over several hours. My dog was getting worse. When I called back, he didn't even speak to me. He had taken care of her since she was a puppy. He told his staff to tell me to take her to the emergency vet on Marrows road which sucked even worse. That cost me over 4k and all she needed was iv glucose. I was so disappointed in him and his practice, he used to be awesome.

I had to recently put my cat to sleep. It was one of the most devastating experiences. The nurse who came in and helped assist the vet was one of the most caring and understanding people I have ever met. She came out of professional mode and really made this horrible time of my life a little easier. I can't remember her name but she is a wonderful person and deserves to be recognized for her great service. The front desk however needs to be replaced immediately. They are by far the rudest, nastiest group of people I have ever had to come in contact with. It makes me want to change vets because of the office staff. They had my mothers cat listed under my contact and refused to take the cat off of my file. I personally did not want to be responsible for someone else cat. Then had the audacity to tell me i needed to contact my mother immediately because of her animals. As i walked out (more like ran out) of the office after my cat was euthanized I heard a rude comment "sorry about your cat" as if i bothered her PERSONAL conversation with another staff member. The front desk needs a reality check and they need to know they are there to provide a service to their guests and to call their friends after business hours....

I would not recommend this veterinarian to anyone. I am a twenty-year old pet owner who treats her animals like children. They are spoiled and on high-quality, no-grain diets. I was treated like a child and lectured on the "proper way" to care for an animal which involved feeding a Science Diet kibble, which is not nutritionally equivalent to what my animals need. I transferred our records to Red Lion Veterinary Hospital and will never go back.