AVOID AT ALL COST, HORRIBLE VET NO RESPONSIBILITY FOR THEIR ACTIONS!!! THEY TOOK MY MONEY IN 2005 FOR A MICROCHIP THAT THEY NEVER REGISTERED!!! When I inquired about the fact that there was no enrollment they said they have no idea what happened but I can call and PAY AGAIN to get it registered.....unbelievable!! The chart says it was registered through AVID but NOW they say it's Home Again?!! One hand doesn't know what the other is doing and your pet will be the one to suffer! If my dog had been lost for the last 9 years this chip would have been for nothing!! They couldn't care less! Please avoid this place like the plague, it's dirty, old and they don't care about your animal!

Don't waste your time taking your loved pet to this place. If you do go they'll waste your time for you! My wife and I made an appointment for 4 PM for an annual checkup and vaccinations for our two small dogs. We left the clinic two hours and over $480 later. Despite our appointment, it took us over 45 minutes to be taken back to a check out room. Once there, we were promptly seen by two Vet techs, who vanished. After a 30 minute wait, the Vet finally showed up. We were prescribed some meds for one of my dog's skin irritation and some prescription flea / heartworm pills. We were told they would be back with our meds in a couple of minutes. Thirty minutes again pass (2, 3 or maybe even 10 minutes could be considered a couple) before my wife goes to the counter to find out what the hold up is. They stated they were still getting things together, but we could take the dogs out to the car. I then have a fifteen minute wait in the car while my wife settles the bill. A couple of notes on those antics: 1. When it takes the Vet's office takes 30 minutes to get the meds together, and not all of them are there; it's unprofessional. 2. When the Vet tech brings out the wrong flea treatment; again, it's unprofessional. 3. Don't bother trying to sell us $36 dog shampoo, that isn't medicated. Thanks to the receptionist who mentioned using a bit of vinegar when rinsing our dog off is good enough. 4. When the office advertises a "military discount" and it's less than 2% of our bill, please don't insult me. $9 out of an almost $500 bill isn't worth the effort of ringing up. I recommend finding another Vet's office when you need to take care of your pets.

I have taken my 3 dogs to Santa Cruz Animal Clinic for almost 6 years. I have seen almost even DVM there with one of my pets. The staff is wonderful, and very helpful from start to finish. They are very knowledgable too. If you ask a question or don't understand something they will explain it to you in detail. My dogs are always taken care of here, and are treated like part of the family. Even after losing a family pet 3 years ago I recieved a card from the clinic for my loss. This was a very sweet thing to do. I would recommend Santa Cruz Animal Clinic to all of my family & friends!

I brought my dog in for a skin problem, he was losing his fur in patches and skin was flaking off like really bad dandruff. The DVM (veterinarian) who saw him barely checked him over, then never gave any diagnosis or even hinted at what was wrong with my dog. Just prescibed anti-biotics. (Which another vet has already done, but it only temporarily cured the problem, as I told them.) I asked, "What if the problem comes back, do I bring him in again?" The DVM then mumbled something that I really couldn't understand, something like "We could do allergy testing, but I don't know how that will come out."...or something to that effect....so where does that leave me? I also didn't care for the tech (or whatever they are called, the person the dog sees before the all-important DVM comes in). She asked "Are you giving him amino acids? I said "No." She said "You should. We can give him a bottle." No explanation on WHY he should be given "amino acids," and HOW MUCH DOES THE STUFF COST. I later learned from the bill that is was $20/bottle. Which is no HUGE expense, but that's not the point. They don't even bother to tell you how much something is until you've bought it. If I have to keep asking "How much is that?" every time they mention something, it makes me uncomfortable and makes me seem as if I don't care about my dog. They did the same thing for the flea meds....mentioned what they have, but never anything about the price. That tends to get annoying. The other vet office I've been to would give me the courtesy of telling me how much something is when they mentioned it might be good to give my pet. I only came to this clinic because it was closer to my home, but it will be the last time I bring any of my pets there.