Outstanding service! Thank all of you! My Dobes love you also.

Horrible place, I went opening 8 am, the young lady, i think receptionist there needs more education,I said good morning and she never respond, I was waiting like 5 minutes for her, to at least look at me and nothing, I was like invisible for her, nobody show up and I saw another person walking inside,, lol,, I just went out to another dog hospital near,, very disappointed, don't take your pet there

We have been pet owners for over twenty years and have been disappointed by countless vets all over Dade county. This is by far our very favorite vet. He is honest and fair and really cares for the animals. They are quick and I have never made an appointment. I usually call ahead to make sure someone can see our pets before I leave the house though because sometimes the doctor is in surgery or something and it will be a while. Do not go here if you expect a 5-star luxury. This is a very casual, bare-bones office and the staff and doctor are very laid-back (not to be confused with unprofessional). With one of our dogs, I prefer to wait outside and have them call me in when I can take her straight to the room (she gets very anxious around other animals). They happily accommodate and get her in and out quickly. Best vet office in the greater Miami area, and trust me, I've been to a ton.

Last night at around 6:15 pm my boyfriend and I were at the Shell Rapid Lube on S. Dixie Highway when we saw a small dog get run over right in front of the building. We picked up the dog from the middle of the street and an employee from Shell told us about this hospital. Unfortunately I don't remember the name of the lady who picked up the phone but this review is about her. She had no soul. I explained to her what happened and I told her that the dog was active and responsive. I asked if we could take the dog to them but she flat out said that if no one pays for the bill that they would euthanize her. I then asked if she knew of a place that I could call to get help because we don't have the money to pay for her. She said no, that I just had to keep calling around. After that I just hung up on her. I understand that the hospital has their policy but this lady should have been more helpful - she should have at least known the number to animal control or something. There was NO sympathy in her voice. Shortly after that phone call, thankfully the little dog started walking on her own and actually playing with us. There were two people in the group with us who said they normally take their pets to this hospital but after hearing the conversation I had with that lady, they both said they'd never take their pet there again. That lady needs a heart.

Best vet ever! Dr. Machado always gives the best care. He is honest, thrust worthy, & truly works with you to make the best decisions for the health & well being of your pet. We've been taking our animals here for over 10 years.