After three years of being Westbird client, I took my sick dog to the office in the morning of November 6th. The doctor in charge, barely looked at her and sent her home. Two hours later she was still acting and looking very sick, took her back to Westbird and the doctor gave her a liquid diuretic and asked us to go back home. She refused to keep her under observation. By 6:00 pm, my dog was dying. He died suffering and throwing blood through his mouth. I called the doctor and told me there was nothing else to do, and she was sorry. I've never been treated so bad, with no regard to both the dog and my suffering. Two days later the doctor called to see how the dog was doing! He doesn't even remembered he died under his watch! On top of all, I was charged for analysis, plaques and two visits. Will never recommend that place in my life!

Truly love this place, excellent pet care. They treat you like family. They are very professional, capable and are gentle with your pets. :-)