I'm very picky with my pups and I'm glad I found Shaffer. I recommend them to my friends as well. Some of their prices are slightly higher then other vets, but they def back it up with service and helpfulness. Anytime I have a question I get a call back from a doctor to explain and help as best possible. I can call them anytime and they will help me on the spot or call me back with an answer after research. I also board them with Shaffer when we go out of town and even use the next door grooming services as well. Def no regrets having them as our pups primary care.

This vet's office is the best! We've taken all of our pets there for the last dozen or so years. We've always been impressed with their level of skill and compassion. Dr. Kendra has even taken a couple of our pets home with her to care for them overnight! On more than one occasion they've nursed our pets back to health, even when it appeared there was no hope. I have no hesitation in recommending them to anyone looking for quality care for their pet.

Horrible experience. They are more concerned about money then the health and care of animals. Will NEVER go back. Would not even give 1 star but have to to share this post.

We take all our animals here and the staff is always very friendly and courteous. I like that we always see the same veterinarian, Dr. Gerrish, and that she knows all five of our cats names, They always try to work with us to keep the costs as low as possible without sacrificing care for the animals.

Staff communication was very poor and inconsistent. I was told that my outdoor stray cat (that we recently adopted) would need to be boarded for a day to recover from anesthesia after surgery particularly for safety because she is an outdoor cat. I thought that this was a very good Idea in light of my asthma and the fact that I can't care for her inside. My kids have always wanted a pet; we could never have one because of my asthma. Because she picked us and she is a bit wild and familiar with the outdoors and doesn't bother any of the neighbors, we decided to make her our Kitty. We boarded her the day before at the vet to ensure her proper care. Surgery was scheduled for 8:00am and we were to pick her up at 5:00pm. I waited for a call the next day that never came to let me know that she was alright. When I called to get information around noon about how she was doing, there was a lot of confusion and then I was told that she would be going in for surgery at 2:00pm because there was some kind of emergency earlier. I asked if I should still pick her up at 5:00pm and the woman told me of course. I explained again that this was an outdoor cat and that I can't bring her in due to my asthma. She said that it wasn't going to be a problem. When I arrived with my husband and my very excited daughter, we were told that we needed to see the doctor before we could see our kitty. We were a bit nervous. When the doctor finally came into the private examining room to speak with us without the cat, we were told that we needed to bring the cat into our house to care for her when we got home and we also needed to get a stool sample while she was inside because she couldn't collect one at the time of surgery. Neither of these things were possible because my asthma is life threatening. Doctor Patel was clearly aware of this fact because I have to wear a respirator for each visit to drop her off and pick her up. We had also requested the week prior for a cost estimate for the surgery in the event that she had already been spayed. No one could give us an estimate. I asked twice again, days prior to her surgery, and yes all of this was completely unnecessary because the doctor told us that she saw that she had a scar but couldn't be sure if it was from some other surgery so she operated to be sure. The cat is only about a year old, unlikely that the cat had some other kind of major surgery. We were then escorted to the front desk still without seeing the kitty. Then finally we were presented with the bill; we promptly paid $130.00. It was unbelievably insulting that the staff signaled to the staff in the back that they could now bring our kitty out. (As if we might not pay the bill if we had been handed the cat first) This was our second visit; we had already paid $205.00 for her initial shots and check up and we paid in full without question. We were stunned. Eager to leave after that incredible humiliation, if that wasn't the limit, our kitty was not just a little tipsy, she was completely incapacitated! We could not see her in the box we brought her home in except, through the ventilation on top when we left. When we took her out she couldn’t even stand up. Had they told us that she was CLEARLY NOT READY TO GO HOME, we would have kept her there another day. It was not even suggested by the doctor to do so. Instead, the doctor was focused on trying to get us to board her another 3 days so that she could treat her for worms that she wasn't even sure she had. Had we seen the condition the cat was in prior to taking her home, we would not have. As it turned out, we had to care for her in the garage for a day. I ended up having a bout with my asthma. No apologies were ever offered. I guess the bottom line is that - the bottom line. They are so focused on selling you services you may or may not need, that your pet and you are not as important as what's in your wallet. And above all, never admit your careless mistakes