I moved to PSL with my family in June 2002. From the moment we arrived, I mean the moment - our house wasn't ready and had to board our dog for 30-days - North Port has been our vet and our kennel when we go away. We have used the kennel services on every vacation we had gone on for the last ten years - with two dogs, when brought there, they actually run to the staff. Through hurricanes, and whenever we needed them - they were there. As far as vet services - if human doctors were as good as this staff, we would all be better off. We get follow-up phone calls from the vet him or herself asking how "our boys" are doing. Can you ask any more than that from a vet?

Doctor Gill and Giovando are fantastic, let me just say that up front. They are both kind and patient and very interested in getting your pet taken care of, very thorough when examining and they will answer all your questions without annoyance and explain everything to you if you want. I loved them both very much and have never been so happy with vets before... but the office staff and general disorganization of the rest of the hospital is whats making me give this place the lowest rating possible. And if I could go any lower I would. I got handwritten labels on my pets prescriptions, no indication as to what was inside or how much. I called in for refills and, after waiting half an hour for someone to even locate my pets file, got told that there was nothing written down. Even though my animal was on three different prescriptions and had been seen several times. When I finally got an actual printed label the medicine listed was different than what I was told I needed by the doctor but was assured by the OFFICE that it was correct. And frankly, I don't think they're qualified to make a lot of the decisions that they did. Never once did they consult with the vets, just assured me everything was as it should be. And when I wanted to speak to my vet it took me 3 calls and over a week to get a call back. Whether that was because he was busy or because the office wasn't getting the messages to him I couldn't tell you but it was ridiculous. Worst of all when my pet was having an emergency of course I called to tell them I was bringing her in, this was forty five minutes before their set closing time. The women who answered the phone put me on hold to find her file (for what reason I have no idea, I told her what was happening and had she told my vet he would've known automatically) and ten or so minutes later another women picks up to tell me that they're closing and wont be able to see me. In the middle of a life threatening EMERGENCY. Which I thought was really weird since they'd just told me the other day they'd stayed until ten at night handling emergencies. Guess mine wasn't that important. They told me take her to the emergency hospital, which is $125 up front and something I could not afford. But they wouldn't let me bring her in, these people that I trusted to take care of my family would not let me bring her in to see her doctor. The Emergency Vet that they recommend you go? Even they were appalled. Doubly so when I couldn't tell them what two of her prescriptions were, only what they were supposed to be. And again when the label on the third was apparently too high a dose. Something I had asked North Port about before. The label said G which is usually a gram. I thought that was high for what it was, so did the emergency vet. The lady on the phone when I called North Port (you know, the ones I'm not sure are qualified to say half the things they do?) said it meant a grain. But the emergency vet said usually a grain was GR not just G. So it was a mess from the time we were out of the north port doctors presence because the office is just unreal. And sadly my pet didn't make it through this emergency that my doctor couldn't see because "sorry, we're closing."

We boarded here last year and returned to happy healthy dogs. I'm here to schedule another stay at the kennel for them. We've also used North Port as our vet. North Port went through a phase where every time you took your pet in you'd see a different vet. That made it hard but lately - we've seen a single vet every time and she's wonderful. I love this place because they don't try to "upsell" you on expensive food or other BS. We've gotten great care - and great advice for our pets - both our dogs and our cats.

In reference to the Kennel service, I am very disappointed. From my first (and last) experience, my dog lost a good deal of weight in the small amount of time of a week and a half!! I DO NOT recommend boarding your dog at this kennel! I have boarded my dog in the past and recently moved to PSL. I have never had this happen before.

I was previously a customer of another vet practice in Stuart. I never left the previous place without a $100 for just an exam! I went to North Port today and really liked the attitude of the vet we saw. I came out with a $100 bill which included medication, tests, and a full exam. The other clinic would have charged me at least $250. I am very happy with North Port.