DR. BIRSBOIS IS TOO ROUGH AND DOES NOT HANDLE ANIMALS CORRECTLY. I brought my two sugar gliders to Claws and Paws twice, the first time they had their nails clipped by doctor Kue, and the second time we saw Dr. Birsbois. Dr. Kue was happy to be doing his job, calm and knowledgeable and I felt very comfortable with him clipping their nails because he allowed us to stay in a front room with him while he did it. Dr. Jennifer Birsbois, the owner of Claws and Paws, was the worst veterinarian I have ever had the displeasure of meeting. After I had been lead around the office multiple times with my sugar gliders crawling all over me jumping anxiously, waited in three seperate rooms, and dealt with three different clueless doctors (I couldn't even tell who was a trained professional everyone seemed so disorganized), Dr. Birsbois came in to the room to tell me that she wanted to take each one of them back individually to cut their nails. Now, there was no reason for her to do this as it was just a routine nail clipping, and I have to make sure that they are not cutting the nail bed (even while I was in the room last time, one of their nails was cut and bleeding). No doubt she wanted them without me in the back because she wanted to rush and not have me ask her to be more gentle, as we had already kept them open until 5:15 and they had been scheduled to close at 5:00. My assumptions that she was rushing the sugar gliders' appointment to get her staff off the clock were only proven further when she irritatedly tried to pull one of them off my shirt. John first made a noise of extreme distrust, and then a different noise pure pain, the first one I hadn't heard since we first adopted them and they were scared in a new home, and the second noise I had NEVER heard from either of them. I pulled away and let her know that you cannot pull them off of fabric like that because their nails will be torn out. One of John's nails had been pulled out by getting caught in fabric a few months prior and the only reason he didn't lose his whole paw was because we got him antibiotics in time. When I told her this, that she was being too rough, she asked me if I, "Was ever going to get them to cooperate myself". At this point I just left and told her that I would get them to cooperate myself at another doctor. Even after I have taken a few hours to cool down from this afternoon's appointment with Doctor Jennifer Birsbois, I am disgusted by the way she allowed her impatience and anger to affect her hands while handling animals so small that they are literally weighed in grams. I was SHOCKED by her indignant reaction to being asked to be more gentle with animals that were smaller than the palm of her hand. Frankly, I am sick at the prospect of someone so rough, angry and rude being in charge of keeping animals healthy. I do not support Claws and Paws because I do not believe that any kind of good can happen in a place where the doctors start to get rough with animals the minute it is time to be off the clock. It was a mistake that I ever brought my babies here and I strongly encourage any other customers to have the same realization.