I have both of my dogs and my cat insured and cared for through Banfield. The Clive office staff is caring and responsive. They always follow-up the next day (which is very helpful when your pet has a reaction to vaccination). They remember my pets names and always remind me when appointments and vaccinations are due. I am very happy with their services.

My girlfriend and I take our dog here as a part of one of their health plans. There were varying reviews for other banfields, and we were hesitant to sign up for the year, but so far we have been pleasantly surprised. The staff and docs are always polite and answer all of our questions. Although there is the occasional wait, they are very knowledge and still think they deserve the 5 star rating at this location. They will explain any charges if you just ask.