This was the worst experience we have ever had with a veterinarian. I will never recommend this business to anyone. Our cat has been sick over 3 months ago with a UTI. Took her to the emergency hospital then and they were great. Did a couple tests but just saw a UTI. 3 months later the same thing happened so I rushed her back to the emergency hospital. Another UTI. Said it was a bit unusual for an older female cat to get these but she had another. We ran more tests which brought back no answers. Nobody can tell me why she gets them and how to fix it. Took her to Hubbell Animal Hospital for shots that weekend as she was so much better by then. On Saturaday night she stopped eating and was hiding under the bed. Monday morning she had peed in a big puddle all over the floor and wouldn't come out from under the bed, still not eating. The medicine worked as she was no longer blocked but obviously more was going wrong. My husband and I made the hard decision to put her out of misery. Monday late afternoon he took her too Hubbell Animal Hospital and the female veterinarian told him this was the immature way out. She made him feel horrible for the really hard decision we had to make. He had to come home after that and help me tell our kids. This lady added insult to injury and made it so much worse on all of us. This was unprofessional and unnessisary as we loved our cat greatly. This was not an easy decision and with all the money already spent with no answers on why or how to fix this.... it was heartbreaking. I truly hope she doesn't do this to ANY else!!!