Ridiculously high fees. They charge without informing you beforehand. Cold doctors hide in their rooms and have the secretaries pass on the message instead of actually discussing with patients. Terrible customer service. Will not return. Thumbs down!

I had a wonderful experience at All Pets. I called about an appointment to get my cat in and they squeezed me in much earlier then they had available. I had only heard positive things about their office and now I know why. The front receptionist was wonderful and explained all costs to me prior to the appointment. I knew exactly the cost before my cat went back. When I came to pick my cat up, after 3 extractions, she was not fearful and I could tell she was comfortable with the staff (this was only after 8 hours). The doctor came out and talked to me for about 15-20 minutes and gave me a follow-up call to make sure my cat was OK. I would recommend them to anyone who asks!!!

We have been going to All Pets for four years with our three cats. They've always been fast, courteous, and competent. We've never, ever had a problem. The vets love our cats and manage to make them comfortable--they even purr!

Great experience the past 4 months! Definitely recommend to others!! I adopted a male kitten a few months ago at the same time I moved to Iowa City and was referred to All Pets by a couple that has 2 dogs and used them for years with great results. I have been to All Pets every few weeks to get all the necessary vaccinations/check-ups new kittens require, plus had them front declaw and neuter our little guy. The staff is extremely friendly (Lisa is GREAT) and I saw the same vet Dr. Grettinger (sp?) for every visit. I asked up front for how much everything would cost, received a written list of charges from a staff member, and was charged that same amount (no surprises here!) They even advised me to the "must-haves" and extras - not scaring me into getting things I didn't necessarily need for my kitten since I am on a budget.

The drs. might have changed since I was a client, but at the time they failed to diagnose a problem that ultimately killed my 7 year old cat. Later, when I wanted her records--with no bad intentions--I found that they had falsified them--likely in fear of a lawsuit or something ridiculous that would never have considered. Really traumatic experience.