If you love you fur child, DO NOT GO HERE!!!! MY DOG DIED AFTER A SIMPLE CHECKUP. READ ON! ----- My dog was hyperventilating since she used to get anxiety attacks often. She also had a collapsed trachea, so it was difficult for her to breathe. Normally, when this would happen on my watch, I gave her anti-anxiety drops which calmed her and would hold her and pet her. This was a simple check-up that turned into a pet owners worst nightmare. I couldn't take her in and had to work, so I had my Dad take her in for me. During the visit she was hyperventilating. They did NOTHING for her and told my Dad to just take her home and let her rest. When I got home from work, she was dead. Dead with her blue tongue hanging out of her mouth. I couldn't believe it. They killed my dog! DON'T GO HERE!!!!

I used to like this place as I have been going there for over 10 years. However, I have to say their "care" has dropped of dramatically. As a pet owner of 2 dogs they became family members. Two instances made me stop going there. One of which my dog was unable to walk less than a day after being given several shots. I called and called and it took over 24 hours for a response. To which I was told they did nothing wrong and it could not have possible that my otherwise healthy dog was unable to move the same leg that the shots were given in and was told is was a coincidence, then I was told I was over-reacting. The second incident came up recently as my other dog had been very sick. We took him in and they prescribed typical back meds. No tests no nothing. A week later my dog was nearly lifeless and would scream every time he came near. That day I was rather behind with work items and was juggling a big problem for a customer. I put in a call to the vet that morning and by noon I got a response. I asked the Vet to give me 10 minutes and to call me back and I have a issue I need to deal with. She told me she could not as she was leaving for the day. 10 YEARS of business and they couldn't give me 10 minutes? I asked her if someone could come to my house. I need help. I cannot touch my dog and they offered no assistance what so ever. I offered to pay whatever it would cost. They flat out didn't offer any services to help me. Later that day I called, they knew exactly who I was and told them I would not be returning because I felt like they did not care about my animals and we were just a cash flow and nothing more. To which I got a reply of "Thanks, Ill notify management"... Who I never heard back from. They lost a 10 YEAR customer and didn't show the slight bit of care. Well! Thats fine! Ill say it with my reviews. Their care is subpar, and their attitude even more so. I found a mobile vet clinic "In the dog house" who bent over backwards to help my Bennie. I will never go back to Grand. I wouldn't bring a cockroach in there for care.

I love my cats, they mean the world to me and I don't think I could trust them to anyone else for their needs. I've been going to them since the place was still on Grand Ave. and I've never had any problem w/them. They love animals and go that extra mile to help them live a happy, healthy life. The only problem I have w/them is that they are not an ER for when I need them at 0300 hrs. Everything else they do is top notch and I couldn't think of anything they need to improve on. My bill is always fare, never have they over charged me, never have I had to say something or try and lower my bills. I wouldn't expect or ask them for a lower price because of all the work, and time they put into your furry family members. My seven cats are living a very long healthy life, my Kiki bear is the oldest one, 18 years, and they've cared for him so well he'll live another 10 years. Don't take my word though, I'm just a simple man who'd do anything for my family and trusting the doctors at Grand Animal Hospital is a great way for you to start your furry family members of to a long and healthy life. Thank You Grand Animal Hospital! P.s. I can't forget the staff, A+++ all the way, very nice people that also go the extra mile and are their if you have concerns or just need to talk to someone to ease your mind.