Great experience! I've been hopping from vet to vet for a while, trying to find one I liked in the Columbus area. I was very impressed with Dr. Shore's personable nature, efficient and professional way of dealing with the animals, willingness to discuss procedures and concerns on a deeper level with me, and keen eye - she noticed a slight lameness in my dog that no one but me has ever caught before. Prices are reasonable for the area, and the hours are great for us 8-5'ers. The facility is clean, bright, and comfortable for pet and human. I was looking for a vet who would treat me as an informed pet owner, not a gullible way to make a quick buck, and I found it.