One of the worst places to take an animal. I had a sick cat and called their emergency help line and left a message. It took forever to get a call back and while I am trying to tend to my sick cat, I have this "Dr. Stephen L Sollman" call me and leave me a nasty message stating "I am returning your call but I don't want to play phone tag with you because it is 4 in the morning on Sunday, so we can just touch base with you in the morning when it is daylight.". I would not take a sick mouse to this clinic. They over charge and this doctor is nothing but arrogant and does not care rather your animal lives or dies. All they care about is the money. I also had a problem with them telling me what meds to give my dog, then when i go in they tell me that it is not right and want to blame me for it. Then want to try and say that more less it is neglect. Worst Business out their. They also quote you a price and it ends up being more than double of what it was even suppose to be. Also, in response to you stating that you returned the phone calls, that is not the case and I can provide the phone records for that. If you honestly feel that you are put out by someone calling at those hours and waking up your family members, then you need to not have a 24 hour "help" line for emergency and should only be open normal hours.