We have used the NRAH for all of our pets for the last 15 years. Drs. Riney and Riggs are super - they care about our dogs as if their own, and help us through any issues (even a surgery) through the life of the pets. We highly recommend them! Their service and supplies are at competitive prices. Other family members also use their services with the same great service and support. Thanks, and we'll keep bringing Sadie and Malibu in for all of their care. Cheers!

We've been taking our dogs to NRAH for 25+ years. First Buckwheat, a rescue dog, who lived to be 14. The staff was so caring when, after about 10 years as "patients" there, I had to bring her over, with end-stage kidney failure, to be put down during the day while everyone else in the family was at school and work. NRAH sent us a condolence card - no bill. Then Ginger, our beagle with no papers, bought from a lady in Jessamine county. Ginger, too,had to be put to sleep at age 14. My son called me out of town to say Ginger, who had lymphoma, was howling in pain. I had him take Ginger to NRAH and give them my cell phone number to call, while he went on to class at UK. After examining Ginger, Dr Schlich called me while I was at the airport in Covington waiting for my final flight to Lex. With his assistance, I made the decision to have Ginger put to sleep from there in the airport. I felt it was best for her, though very hard to do. Dr Schlich was so sympathetic but reassuring that he, too, thought it was the best thing to do. Again, a sympathy card to us; no bill. Now, we have another rescue dog, our dear, affectionate Freckles. I would not want to take her or any pet any place but to NRAH. Always, through the years, professional, caring vets and staff. Thanks, NRAH!

I recently adopted my first dog 5 months ago and chose this animal hospital in order to get him his basic shots including a rabies shot. The first time that I went to get his first round of shots a couple of weeks ago, they were friendly and seemed at the best interest of the dog. They told me to come back in a few weeks for a second round and so I called to make an appointment a few weeks later. When I called, I was put on hold for 3 minutes and then hung up on and when I called back an hour later, they put me on hold again. I finally got an appointment set for later that afternoon and when I brought him in, everything was chaotic. I was asked to be seen in the surgery room because all of the other rooms were full which was not a big issue at the time until other chaotic things happened. An employee even stuck her head in the door and apologized for how chaotic things were going which I appreciated but then things got worse. The doctor came in to give shots to my dog and when finished, he handed me a rabies tag for him. I asked why he was getting another rabies tag if he got one last time we came in and questioned if it was just an updated one. He kind of hesitated, realizing his mistake and then said "yes, it is very much so updated" and shook my hand and sent me on my way. So not only did the doctor realize at the time that he made a mistake with the vaccination, he also did not own up to the fact that he had messed up and offer a refund and healthy wishes for my puppy. When I was leaving, a staff member lead me straight out of the door without being checked out and paying for the visit and I had to correct her. I realized after I had left that the doctor actually did not understand that my dog had gotten a rabies shot a few weeks prior even though he had a rabies tag on his collar clear as day. My dog had gotten TWO rabies shots within a month. I called back to let them know of their mistake and they claimed that it would not hurt my 5 month old puppy. They offered to refund me the money but in order for me to get my money back (or to have it credited as store credit which is absolutely not happening), I have to come back in the store to have it refunded. When I looked online, I read that it is DEFINITELY possible for a puppy to get sick from this type of thing. I am not bringing my puppy back to this clinic again!

The doctors and staff at Nicholasville Road Animal Hospital are compassionate and render excellent professional care at a reasonable cost. Our dogs (and even a hamster at one time) have been patients of theirs for years, and each critter has been treated with the utmost respect and loving care. They have intelligently answered our questions about everything from diet to emergency treatment when one of our dogs, Piper, severely fractured her leg. They kept Piper comfortable and splinted her leg and advised us on where to seek excellent orthopedic surgical treatment at an affordable price. Piper is now almost 12 years old and still running around happily!

I moved to Lexington in April 2013 and I had to have one of my cats put to sleep in December. I didn't know where to go, but I knew Nicholasville Road Animal Hospital was just up the road. I took my little girl there and the staff and especially the Dr. was wonderful, he was so compassionate and caring. I stayed with her holding her the whole time. It was very nice to have the compassion they showed even though it was one of the worst things I have had to do. Thank you Nicholasville Road Animal Hospital for the compassion.