My husband and I took our 8 year old Border Terrier to Blue Pearl in Louisville, KY with paralysis in her back legs. After a CT scan it was determined that Bailey had a herniated disk in her back and Dr. Hodshon performed emergency surgery . The entire staff at Blue Pearl was wonderful. I was able to come visit and spend time with Bailey the day after the surgery. Everyone was very accommodating and allowed me to spend as much time with her as I wanted. She spent 2 nights in the hospital. On the day we got to take her home, the vet technician, Ben, was great at going through all the details of her discharge paperwork and he answered all the questions we had. We also got to meet with Dr. Hodshon again to go over Bailey's recovery. Everyone there was absolutely wonderful and they treated Bailey like their own dog. I am so thankful for the entire staff and especially Dr. Hodshon for taking such great care of her.

My 12 year old Golden Retriever had been slowly declining. I came home one Saturday to find him panting heavily and called my vet. Since it was a weekend they were not available to help with my dog and referred me to BluePearl. I called and the staff was very helpful. I ended up having to take him in to be put down; something I'd never had to do before. The staff helped me get him out of my car and immediately took him back for an exam. The vet came back and explained what was wrong as well as my options. They were genuinely sad for me losing my pet and gave me time alone with my dog. What was one of the worst days I have experienced in a while was made so much easier by the wonderful and caring staff at BluePearl. I highly recommend them to anyone who wants their pet to be treated and cared for like family.

Just to be clear, the surgeons that are called in at Blue Pearl are board certified veterinary surgeons. This means they did extra specialized training in veterinary surgery (3 or more years of just surgery in addition to the 4 years of veterinary school) in order to be the absolute best in their field. This isn't to say that the Jefferson vets aren't qualified to perform the surgery that was necessary on your dog, but it is important to understand that when a person who is a specialist is performing a procedure, that is where some of the cost difference/calling-in comes into play. I have no affiliation with Blue Pearl but am in the veterinary field and feel it is important to clarify this.

Not competant. My dog needed emergency surgery. I called to confirm they could do it. When I got there my dog was taken to the back for "assessment" without any meeting of a dvm or discussion, while the desk person worked on getting payment arranged. I was told they wanted to run several tests, observe her for a few hrs., then call a surgeon in - guess that was to make the time more convenient and rack up the charges. And they took forever to do every little piece. I took my dog out of there, found another vet that was wonderful (Jefferson 24 hr Animal Hosp.), who took 2 seconds to access my dog, did emergency surgery, and was significantly less than Blue Pearl in price - they did not want to run un-necessary tests. Luckily I had a good out come. I shudder to think what would have happened if I left my dog in Blue Pearl's hands. Why run an E.R without a surgeon?!

I brought my dog in for heavy breathing and vomiting. They took an xray and said they saw nothing abnormal but wanted to keep her overnight for observation. The next morning when I picked her up they said she just had a belly ache and charged me just under one thousand dollars!!!! I could not believe it. I will never go back there.