After a dedicated and loyal customer for many years, we recently saw all the new sales pitch given to us. Each time it was something different, food, teeth cleaning, special medicine, special treatments, etc etc. So we decided to change clinics... we did and love the new place (downtown animal clinic).... unfortunately they were unable to board our two dogs and we had no other choice than to use Fairleigh... Worst decision again.. remember two dogs, three nights...... When I got a call from the doctor she informed me they both were going to start losing teeth, and they both needed elderly dog food, and then she told me their blood work was good.... I said what blood work. She said I just figured it was time that and I went on a did the work, along with fecal test and extra test for older dogs!! I told her we didn't authorize this and if she would read our chart we go elsewhere.... she said well they needed it and I will forward to their new clinic.... we didn't authorize any of this!!! PLEASE BE AWARE I got stuck with a $580.00 bill and it had to be paid befor I could take them home!!

I absolutely love this place! Yes they may cost a little more than most places, but the office is clean, staff is always so friendly, and you can tell they are all animal lovers! I mean come on, its been over a year since my dog Rocky had been to see them, and they knew his name the minute I walked in the door (DIDN'T HAVE AN APPOINTMENT) If you are looking for a good local vet, this is the place!

Got me in quick, I have to cats that are not sick and they gave me a treatment plan for 472 dollars. When I questioned it the vet got defensive and reffered to my female cats as males They took thier blood with out my consent and then wanted to charge me for it. Needless to say wont be going back.

I took my dog to the bardstown location when I first got her to get her vaccinated and was very unhappy. Not only was the care mediocre at best, but it was ridiculously over priced for standard care. They have a huge over head on all of the products that they try and unnecissarily sell you on (you can buy them cheaper ANYWHERE) and overall seem to care more about money than they do the animals they care for. In addition to that, if you consider getting a second opinion or taking your pet elsewhere they will actually stoop as low as to 1) Pass judgement on you and insinuate you're a bad pet owner 2) Slander other pet care providers to paint themselves in a better light. I will never take my dog back here again. She can get better care by people who are more concerned with her well being and not how much money they can make off of her. Paying more doesn't mean you are getting more with Fairleigh. It just means... You're paying more. Seriously... Save yourselves the time and the dollars. Your pets deserve better.

The Fairleigh Pet Center on Bardstown Road is just wonderful. I've been taking my own beloved furkids and a long list of rescued foster dogs to Dr. Marie for about 15 years. She is a great teacher, and stays current on the latest developments. When she first added new staff, I made sure to still schedule just with her, but over time necessity dictated that sometimes I work with Dr. Brown and Dr. Neat, and they are also just wonderful. I am confident & happy to see any of the three now. I have a very elderly husky with a lot of arthritis in her hips, and who was very depressed over the move from her first home to mine, and Dr. Brown's acupuncture made an enormous difference in her comfort and her adjustment to her new life. She's much happier and more active, ever since. And then there are the wonderful staff members, who know my dogs by name when we walk in -- my dogs think they are going to visit their "fan club" when we go.