We are long time customers currently with 3 dogs. Always top notch care and professional approach. In over 10 years, 5 dogs and many many visits have never had less than great care.

Sometimes you get, other times - No. The worse offense came from the receptionist - who, speaking to another staff member, stated that my cat's name - Kitty Boy sounded like a hick! So rude and I'm sure this rude remark was not the first for this person -- likely someone overlooked at the expense of the customers/ I know the doctors rotate schedules and all of them are nice but I got attached to one and she was so good with my cats that I preferred her, but could not always see her -- I want to go where I can see who I choose to see. They have done some things that were nice - can't think of them now, but overall they are good and the people who work there are good, also. One other incident (I've been going there for a long time), was when I had a partial feral cat - (a feral cat is one who has no contact with people) - my cat had been living under the bed in my spare room for a year -- would come out to eat, etc., but they would not take her so I had to go to Azalea Lakes Vet who took here with no problem and she was no problem for them. Overall, I prefer a vet who provides full service -- don't really feel you get that with All Pets --- they prefer to treat you as a customer, don't want to get too close to you, prefer you don't get too close to them. I wish they read their reviews, but my guess would be that they don't. Azalea Lakes is a great vet - takes horses, larger animals, but is somewhat further out than most of the time I prefer to drive. Hope this helps.;

I have been going to All Pets for about 15 years. I switched vets when I saw how wonderful Dr. Schmidt was with my husband's cat. I have never regretted it and would see any of the vets that practice there. Yes it is more expensive than some vets but I have had multiple pets that had severe medical issues and another vet may not have diagnosed the issues as early as they did, possibly shortening their life. They also were very supportive when we lost 4 of our cats in 2 years to various things. And it will always mean so much to me that all the vets and staff were helping out when my poor Penelope was dying, trying to find any way to save her. We still have alot of animals that go there but, knock on wood, luckily the majority have been alot more healthy. I would recommend them to anyone and have done so many times. I trust them with my pets health and believe that they will help me make the right decision for them.

Dear Ms. Champagne, My name is Jill Thaller and I have been the Practice Manager of All Pets Hospital for 7 years. There is not a feature for replies on this Google Review Site so I am responding through this avenue. I apologize on behalf of the receptionist who made a remark regarding Kitty Boy's name. I know that she would have never meant it as an insult, more along the lines of a clever and cute name. Regardless, I am sorry it was offensive and I will speak to the staff regarding sensitivity and professionalism. As far as the doctor schedule, it is a set schedule, no rotating. We are a full service facility, offering clinical and major medical care, grooming, boarding, and daycare. We work very hard to accommodate all of our client/patient needs collectively. We also go above and beyond working with several clients who own feral cats so I can only say that there must have been a misunderstanding regarding seeing yours.We would really appreciate another chance to earn your trust and to come to a mutual place of understanding! I know that I speak for all of the staff when I say that the reason we work in veterinary care is because we love animals and enjoy working with our clients as a team to keep all of our precious patients/guests happy and healthy. Everyday I watch my staff interact with our clients, and it is always very satisfying to work in a place where employees are so caring and are awesome at what they do. Feel free to contact me anytime and I hope we can make it up to you in the future. Sincerely, Jill Thaller

All pets hospital is more interested in making money than they are for caring for the animal.