I had recently brought my dog into this clinic for an afternoon appointment. It was the worst experience ever! It started with the front staff on their cell phones doing whatever and ignoring me the customer. Until finally another receptionist from the back came up and asked if she could help. I don't know her name because they do not wear name tags. Once I was checked in we waited for approximately 30 minutes. When Finally a tech came and brought us to a room. where we waited again for the doctor. Again the tech came and said they were going to start some test for my dog and the doctor would be in shortly. After a few minutes of waiting again the tech brought my dog back in and told me they were filling medications for my dogs ears, and give them a few minutes and I could check out. Upon check out I got a little report card on my dog and the meds payed my bill and left. I never knew who the doctor was until I asked and they said Dr. Tara. I paid to see a doctor and never even saw one. I saw and for all I know was treated by a tech.Do not get me wrong the techs were the best part of my horrible visit, they communicated with me and shared stories, made me feel at home. What ever happened to the doctor taking time to get to know their clients and having conversations about my dog even if its for five minutes. I felt as if I was a burden and headache for the doctor. So to relief this stressed atmosphere I will never bring any of my animals there ever again.

I have been taking my dogs to Azalea Lakes for about five years. At this time, I have five dogs, four of which are very strong and healthy. However, one of my babies has medical issues which have required very frequent (sometimes daily) visits to the vet. Because of the frequency of my visits, I know just about every member of the Azalea Lakes staff by name. They have become like family to me over the years as we've worked together to take care of my high-maintenance pup. They have provided excellent care, complete with supportive hugs and compassionate words. As if that was not awesome enough, I can always count on them to help me find more economical ways to give my dogs the care they need. The Azalea Lakes vets and staff have been there for me and my dogs through some very difficult/stressful times, and whether they like it or not, THEY ARE STUCK WITH ME! :) I love these people! Seriously. Load up your critters and go see 'em!!

The BEST!!! My furry family have been patients of Dr. Suzy for 18 years. We started there with our puppy Shyla because her Mom and Dad used Azalea Lakes as their vet. Shyla was with us almost 17 years because of the care she received first from Dr Suzy and then from Drs. Gretchen,Tara and Tony as the practice grew. MY classroom bunny, George, was well cared for there (til a student took him home for the summer and kept him). Our rescue Elsie( a black lab dalmatian mix) who is now 12 has received the best of care as well. Everyone and I mean EVERYONE at the clinic takes the time to learn my pet(s) name and quirks and cares for them as if they were their own. So for those that like lists: 1. Excellent medical care (From Dr Suzy who has been a vet for over 20 years to recent LSU vet school grads) 2. Vets primary concern is the patient. (I appreciate honesty and if I need to change how I care for my pet I want to know! I do not need to be mollycoddled my pets do.) 3. Staff and vets answer my questions in a clear and concise manner and again focus on patient care. 4. They care and love Elsie (and did Shyla) as if their own when I board them. 5. Affordable 6. Vets and staff volunteer with spay and neuter programs, rabbit rescue, and are involved in many community organizations(some for people too). 7. Yes sometimes they are busy because they are in demand. Waiting time is never unreasonable and if there is an emergency occupying the vet our appointment is with I am asked if I wish to see one of the other vets or wait or reschedule. I cannot say enough good things about Azalea Lakes Vets and my sister who went to Cornell is always pleased/impressed when I tell her about the care we have received!!!

I brought my sick dog here because I heard great reviews from LSU Vet school students. They were supposed to keep the dog over night to see what was wrong with her, but they had to extend a couple more days. They told me each day that my dog was getting better. When it was time to pick up my dog, the vet called me to let me know that my dog was not in good health and she was dying so I should pick her up as soon as possible. I was devastated. My dog died a couple hours after I took her home. I called the clinic to let them know and they sounded very rude on the phone, apologized insincerely, then hung up. Will never bring any of my dogs here again!

I had an totally unexpected emergency when my little chicken, Baby, was attacked by my neighbor's dogs last Friday. She was in shock with her eyes closed tight, gasping for breath, and bleeding from a wound on her neck. I've only had her for a few months and I hadn't a clue what to do for her. I was certain that she would die. I called another Vet in the area who recommended Azalea Lakes for my chicken. When I called the staff was very kind and understanding and told me that there were at least two doctors there who could see my chicken. I rushed her in and dropped her off so that I could get back to work. The girl at the front desk let me know that the doctors were already examining her before I even walked out the door. Before 30 minutes passed, my phone rang with an update. Baby was stable, and the doctors recommended that she stay the weekend and be given antibiotics, etc. I was invited to come and visit at any time I liked and also to call in and check on Baby throughout the day, which I did ( ! ) many times. I was able to pick Baby up on Monday, almost as good as new. We are totally thrilled with the care that we received at Azalea Lakes. They were very professional and caring and incredibly fast in this emergency situation even though it was clear that they were very busy with other patients. I would absolutely recommend Azalea Lakes to anyone in the area with a chicken or any other kind of pet. Thank you for saving Baby!