We had very bad experience with this company. Two our kittens are dead. One was just two weeks old, but doctors didn't tell us upfront that there's no hope at all, they charged us for useless medications instead. Another kitten had surgery that was successful, but he died due to lack of post-operative care which should be in place 24/7. Nonetheless they charged us a lot of money, and they are doing the same with other people (see testimonials on Yelp). They delete negative testimonials from their website, so these people lie to their customers trying to cover their faults. Their only interest is money, in reality they have no compassion to helpless animals and their owners. Please, stay away from them.

I had an emergency with my cat and from the initial phone call until after the treatment, the staff was pleasant and professional. The vet was very knowledgeable and took the time to explain everything that was done and what I needed to do at home. Great experience.