The Dr. and the people who work there are the best. They take incredible care of my pets and are very professional. Dr. Cusick is the best if you need a correct diagnosis for your pet or just incredible care. His support staff is great. I would never bring my pets anywhere else.

Just came back from an appointment with my cat. Everything about this place was nice. It looked very clean and homey, the assistants were great and patient with my terrified-of-everything kitty. It was great to have such a concerned and caring vet like Dr. Cusick. He was gentle with my cat and very thorough in his explanations and answering my questions. The prices he quoted me for a full dental workup were a lot less than I was expecting for such a nice hospital. I'm only sad I didn't find this place earlier :)

These people are the best. They took care of my animals for 30 years.

Outdated equipment, unfriendly staff, abusive to pets. Three reasons why I gave this place just one star. Went there with my lab, vet wouldn't get on the floor to look at his paw. Instead, struggled to force dog onto table which made him scared. Pee stains on the floor. Seriously, what vet has carpet in the exam rooms!?!? Magazines and information (e.g. packets, flyers, posters) were all from mid '90s. And who charges you to create a file in the computer? New customers beware!

This note is a response to the previous reviewers comments. Quite honestly I'm stymied! Are you sure you went to Watertown Animal Hospital in Massachusetts??? The description you provide doesn't gel at all! The doctor is not an elderly balding gentleman and the office is clean and welcoming. Yes, even the exam rooms are bright and welcoming. Watertown Animal Hospital has taken care of my dogs for the past 30+ years. The doctor there is wonderful, caring and knowledgeable. He deeply cares for his patients and their families. He has provided support and guidance in some of the most difficult times. Many years ago, as a college student, my first dog was critically ill, he called every day to see how the dog was doing and to see how we were doing and to provide words of advice and compassion to help us deal with the impending death of our dear pet. As the years passed, we've had 5 additions to our family (3 are still alive and cared for by this wonderful establishment). Like other pet families, we've experienced good and difficult times and through it all, we had the support and guidance of the staff at Watertown Animal Hospital. This is an old-fashioned veterinary establishment where the dr, pet and pet family have a strong relationship. He is an excellent vet. I don't like seeing his name and establishment unfairly maligned! It's not right!