Don't go here. They're only after your $$. My cat is 2 years young and never had problems. I took her to Banfield Rockville becuase she hadn't eaten, drunk, urinated nor had a BM in 2 days. My suspicion was constipation thus I asked for a laxative. The vet ordered blood tests for $400, nothing blood work was fine. I took my cat home, feed her water and cream (against doctors orders because they make more money if they giver her fluids via IV) and she started urinating. Next the vet wanted to take x-rays to find out what caused the possible bowel obstruction and other tests and did an ear cleaning that I did not ask for... again $400. Okay, now we knew my cat had constipation (great, that's what I had said from the beginning) and they administered something to empty her bowels. I tooke her home, started to eat, drink, following me around and was becoming her old self again. Doc continues to scare me with possible causes and diseases my cat could have and wants her to come back next day for ultrasound. I reluctantly go back, pay another $240, US comes back negative. Vet suggests it could be a parasite that can infect humans and wants another test for $150. I refuse, take my cat half worried and totally fed up. As it turns out my cat is fine no further problems. It was just a simple constipation that according to my friend I could have fixed by giving my cat pumpkin puree as a natural laxative for less than $5 rather than wasting $1,000, taking off time from work and worrying about my cat dying or needing surgery which would have cost me another $1,000. I will never spend another dollar at Banfield!

Service is ok but they have a wellness plan that you have to watch for. It doesn't cover many things and is never well explained to you.