Very kind folks. Professional and didn't try to sell us a bunch of stuff or services we didn't need. Definitely our family vet now!!!

Ignore Yael Shoham's review - Nebel Street is an amazing veterinary practice, and clearly Yael has some sort of weird personal grudge going. The people who answer the phones are beyond polite, friendly, and helpful. Our two cats saw Dr. Weiss, and she was phenomenal. Helpful, friendly, and really worked with us and didn't shame us. They even cleaned up our one cat when he nervously peed himself while waiting to be seen. Our family would recommend Nebel Street without hesitation.

I disagree with many of these negative reviews, maybe the staff has improved with customer service since they were written. I started going to them because my dog was having some health issues that my long time family vet couldn't correctly diagnose. I was with the Nebel vet less than 5 minutes before she figured it out. When my dog died a few months later (unrelated to the issue mentioned above) they sent us a sympathy letter and even made a small donation to an animal research foundation in her honor. They have never been less than kind or courteous to us and I'm so glad to have found them.

The front desk girls are extremely rude, and Dr Hambright is extremely financially exploitive of patients.

This place has very lousy customer service. Doctors were friendlyenough, if not a bit inconsistent in their service fees (on my first visit I asked for my pup's nails to be clipped and that went uncharged where on my second visit, a month later I was charged for the same service). The office manager (Kelly), however, is seriously lacking in common courtesy and professionalism both over the phone and in person. On my first visit I had to wait almost an hour past my appointment for my dog to be seen. On my second visit, my 4 month old puppy was given his second rabies vaccination in two months because, although I had provided the staff with his records and tags, they overlooked the fact that he had recieved his rabies vacination (which is extremely obviously displayed via a bright red tag attached to his original files). He has since been throwing up and mellowed out. I had set up my first visit shortly after adopting my puppy, and in his files it was written that he was due for his final vaccination by the 15th of that month. I set up his appointment promptly with this facility, and paid for and exam/vaccination. Under the doctor's disgression I was told that it was too soon for my pup to get his final vaccination that day, and was asked to set up an appointment a couple weeks later solely for the purpose of the vaccination. When I just came this weekend, I was charged for a second examination and vaccination. It was explained to me that nothing was written under my puppy's files that he just needs to return for a vaccination that was not given on the original date, and I was charged again for complete service. This again exemplifies how inconsistent this practice has been. Upon recieving our bill at our last appointment, my fiance and I were beyond shocked at all the charges. We were trying to figure out how to split/payoff the bill (which was not cheap), and the office manager rudely "butted" in to our discussion, and when we tried to pay (very obviously having said we will pay the bill and holding out our credit card to do so), she basically ignored us for 10 minutes, typing on her computer (we assumed she was finalizing our bill which is why we did not interrupt her), answering her phone, and chitchatting with the other receptionist. We finally had to "butt" in to her attempts to ignore us to ask if we can pay our bill. She was just a very unpleasant person to represent the face of this practice. I will definitely not be bringing my puppy to this practice after my last experience. This is a shame as despite all the inconsitencies and negativity, I would reccomend the skill sets and expertise of the actual doctors and staff treating the animals, but ultimately as a customer, if I have to deal with office manager Kelly, I would definitely take my business elsewhere. I should have foreseen this before my last appointment because of how combatitive Kelly was over the phone when I was just setting up my appointment.