When using this place as a Rescue for a pet it is terrible. They have you fill out an application indicating which animal you want. Then they call you and say "you have been approved", which in my mind means I got the dog. You then schedule an appointment, which for most, you have to miss work. But BEWARE, they will adopt the same dog to someone else before you. This would have been my second rescue, Either the first place had a lot of class, or this place just has no compassion for the process

I brought my dog here for grooming (Sept. 2014). I dropped her off and was told I would get a call back for pick up in 2-3 hours. An hour and half later I got a called that she was ready, I thought 'cool they finished early'. When they brought her out, she ran straight to the door scratching to get out. Shortly after getting her home, I knew something was really wrong because she kept crying. As I was petting her to try and comfort her I saw what looked like very bad razor burns all over her stomach AND 2 large cuts in the crease of her arms! I was furious they didn't mention it to me when I picked her up and so sad my poor baby went through that. I will never go there again!!! Makes me sick!

I love Serenity and my cat does too. My cat is 18 years old and I moved to the area about a year ago. I was nervous to take my cat to a new vet at such an old age, but the staff was so kind and gentle. Dr. Hackle is great and I would recommend him to anyone. He gave me multiple options of treatment for my cat (most affordable, most effective, etc...). I chose pills and sometimes the staff will even cut the pills in half for me so I don't have to.

Every one of the vets, techs and other staff, including the grooming staff and resort staff, are all very caring about my pets. They treat them as if they were their own. My adopted shelter dogs have had their fair share of health issues and have received wonderful care and recovered quickly from surgeries. I have no basis for comparing prices, but everyone there and the facility are all top notch, and I personally cannot put a price of what my pets mean to me, so to me, they are a great value. I know my pets are very well taken care of each and every time we walk in the doors. An extra plus is there are multiple vets there, so if your regular vet is out, another can generally see you. Our two dogs, my parents former dog, and 4 rabbits have all been patients there and I've never taken dogs to a vet before when the dogs are extremely happy to see the staff. My boys love to kiss them all. I know many dogs are terrified of going to the vet - not mine - they love it. And they are open 7 days a week - you don't find that often. I highly recommend this facility!

Very professional and attentive. Sister and brother-in-law took their dog. I have taken my baby boy (11 yo Jack Russell) for six years now. They are knowledgeable, friendly, EXPERIENCED, and CARING! If you care about the health and longevity of a loved one, do you go to the CHEAPEST DOCTOR? My boy was just diagnosed with prostate cancer..........I WOULDN'T TRUST ANY OTHER HOSPITAL WITH HIS CARE!