An overall wonderful experience. The entire staff of the Animal Medical Center of Wyoming are absolutely amazing. My dog has seen multiple doctors there and they have all been extremely friendly, helpful, and caring. My dog has quite a few genetic conditions and the doctors have gone above and beyond the normal to help us discover and deal with them. It is very easy to get an appointment, even at the last minute. The extended evening and weekend hours are great and the facility is extremely clean and welcoming. The monthly newsletters emails are another big plus, they offer suggestions of things to watch out for and recommendations for keeping your pet healthy through out the changing seasons. If given the choice I will always choose Animal Medical of Wyoming over another vet clinic.

Staff was friendly and welcoming. There was even a written sign in the breezeway which had the names of my pets on it! That extra touch made me feel like they cared that we were there, and anticipated our arrival. I liked the dog and cat sides of the building were separate as this also helped me feel that my animals were "special". They saw my cats together which really seemed to help the cats cooperate and be calm. The prices were much more affordable than other places I have been!

We bring our dog Lucy to the daycare and she LOVES it!!! The staff is so nice and caring for all the animals. The facility is clean and I feel very comfortable leaving my dog there for the day. We get photos of her playing while she is there, and they will feed her if needed and I know she is taken care of very well! I would highly recommended the Animal Medical Center of Wyoming.

This hospital started to be my dream place to take my dogs. I usually take my dogs to be boarded every week just so they and I can have some time apart and for appointments as well as for trips or events I may have planned. I took my dogs there every week for almost a year and I started to notice things little by little. The things that concerned me was that sometimes The staff would say one thing but yet do another and these were small things at first. Then they begin to do things on their own like treat my dogs without my permission and when I arrived to pick them up I would have charges of things that I never approved of or even knew about.They did this so many times that sometimes I would refuse to pay because I felt it just wasn't right. Recently, I called them knowing my dog was in the need of a fecal test but I explained that we had an emergency and I would do it at my convenience when we returned. The nurse had no problem and told me not to worry about it and that everything was going to be fine and just my regular charge was going to be added. I boarded them and we went on our way but upon our returned all of a sudden we had 3 different charges that was added without my knowledge and I was livid mostly because the nurse I talked to lied and try to say she told me but I must of been to distort to hear her. How dare them try to put that on me when the fact was they did it on purpose and had the nerve to say that one of the things they did was a requirement but I knew better then that because I made it a point to know since I bring my dogs each week. They also gave my dog an un-approved shot which made her sick so now they needed to bring the doctor in and of course all this was added up charges that was added to my bill that I refuse to pay. Listen I don't want to say all the staff is bad there because there were some that I truly liked and will miss but if you decide to board you better be careful because that's where they think they have the right to do whatever they want to your dog at their discretion then lie to you and make you think they had no other choice which is complete bull crap. I have now recently changed vets and they are now holding on to my records as if they think I'm so desperate that I will pay just to get them. But sometimes you just have to stand your ground against something you know is right. I don't recommend this place at all especially for boarding, they over charge and may seem like they care about your pet (and don't get me wrong some of them really do) but I can guarantee you that money is the top bases of most of their caring.

Response from owner Hi Miss Kukla. I am so sorry to hear that you were not fully satisfied with your experience at the Animal Medical Center of Wyoming with your kitty Max. We always try to exceed the expectations of our clients, but unfortunately it sounds like our physical examination was not as comprehensive as it is normally. We should always give our patients a nose to tail exam, but it appears that our doctor only addressed the problem for the visit. I would like to direct you to our hospital director Dr. Leven to try to address your concerns and correct this situation. You can reach him at 531-7387. Again I am sorry to have disappointed you with your experience at the Animal Medical Center of Wyoming, but I hope that your will give us an opportunity to correct this situation.