I will apologize for such a long review....I decided to bring my dog for a check up here since I have Volunteered many hours in this Shelter. I figured I wouldnt mind spending my money in a place I care for. When I called the person who answered was fantastic. Made an appt with no problem at all. Went to my appt and what a disappointment!! I wanted my dog checked- she was pregnant. I also wanted an Xray or exam to check on the pups as she was around 55 days pregnant. All the Vet did was check her Temp which I was already doing. Nothing else!! An Xray was done, not a great one, it showed 3 dogs he said. So a week and a Half later I call with some concern. My dog had showed signs of labor, and wanted to know about her belly feeling a bit hard. The male who answered the phone was going back and forth to someone with a response back. I was told I needed to bring my dog in for an Emergency C Section. Not once did they mention to come in for an evaluation. I didnt really feel comfy with that response as my first visit I was cut short so he can go to the next customer. I then called another office with much better response. Made an appt with the other office for a check up and What a Surprise- my pup started contracting on our way there so we turned around and my dog gave birth to SIX pups with no problem. So glad I went with my gut and I spoke to someone directly not a middle man relaying messages. Maybe I was Lucky, either way I wont be returning here.