The worst place ever my girlfriend dog was attack and her eye was coming out and everything all they told her is to put the dog down I went got a second opinion and they said that nothings wrong just the eye has to be removed she has to have surgery please don't take your pet her all they care about is $$$

Brought our cat in on a friday night. He wasn't eating and was hiding and we had no idea why. After visiting our local vet and leaving with no answer as to what was wrong, we brought him to NY Veterinary and Specialty Center. We were informed that they would have more equipment and skill to diagnose the problem. We were informed that our cat was anemic and that there was possibly a mass causing the anemia, because all of the other tests came back negative (FIV, thyroid issue, Feline Lukemia, etc). So we left our cat there overnight so they could put him on an IV to rehydrate him and to monitor him. She informed us that an ultrasound was needed but the specialist was not available until Monday. In the meantime, she performed an ultrasound, but informed us that isn't her area of expertise. From her ultrasound she was able to see a mass and guessed it was maybe 4-5 cm and most likely cancerous. But this of course was not definite and we would need the specialist to perform a more detailed ultrasound. It was now Saturday. We had a blizzard friday night, so we were understanding that the specialist wasn't there. Now we received a phone call that he needs a blood transfusion. They perform the blood transfusion and he seems to be a little more lively. We go to visit him Saturday night. Sunday morning we receive a phone call that he vomitted and was having difficulty breathing. The doctor puts him on oxygen. We speak to the doctor and she informs us that he was resting. We questioned as to why the specialist has not arrived as our cat's condition was becoming more and more serious. She was beating around the bush, then admitted that the specialist was away. If we would have known this, we would have went elsewhere. We were devastated. Sunday evening she apologized told us that our cat would be looked at first thing Monday morning (10am). Unfortunately, we received a call 6am Monday morning and were informed that his blood pressure was dropping and he couldn't keep his body temperature. He was pretty much letting go. So we made the grave decision to let him go. If the tumor was benign, we would have went forward with a surgery to remove the mass and give our cat another chance. But because the fact we were not given a chance to have the issues addressed sooner, it ultimately led to our cat's passing. If he was looked at on Saturday, perhaps he would have been properly diagnosed and had a chance. We were very disatisfied with the care our cat received. If they want to be called an emergency hospital, they should be prepared for emergency situations. We are definitely not returning and will not recommend the hospital to anyone else.

Bella, our King Charles Cavalier has been there twice. The first time she ate an article of clothing that got lodged in her intestines and couldn't be flushed out. She had to have a bowel resection and came through with flying colors. The second time she dislocated several bones in her foot and had ligament issues. She had to have surgery with an internal fixation (hardware) and a piece of her bone from her knee was used to keep everything strong. She was in a cast for 4 months. Her foot is completely healed and she only slightly limps if she runs around too much. She couldn't use her leg at all before. Dr. Lesser did a great job!