Way overpriced for what they do. My dog underwent surgery there and was closed improperly, resulting in a second surgery which they fully billed for. Then when the 2nd surgery was done improperly they wanted to do a 3rd surgery/anesthesia on a 10 year Newfoundland. Needless to say, your animal will be a guinea pig and not well supervised by the attending. The other posters are correct- they are all about money.

These people are cruel. They claim to be a school and to be an institution for animals? I don't think so. I came to them for life saving help for my dog and they were cold. 100% about money. I could not afford care credit because I'm a cancer patient. I already have maximized my benefits. I explained politely and asked if there was any other options or payment plans through the school. They coldly said no and I explained that I would have to euthanize my best friend while Im on chemo. they said that it "happens". With plenty of money through tuition ect ect you would hope they would be at least a tiny bit flexible like medical schools and dentistry schools. No, no discounts, no payment plans, no loan system, no exceptions. Pony up or its the needle. I never expected a free hand out. Never on my life. I have dignity. But I was looking for at least a manageable payment plan to save my best friend. I get to euthanize him in an hour and then go in to chemo at strong to come home to an empty bed. I wish I could empathize with their reasons. I cant. Perhaps I'm less of a person for doing so and less for not having $8,000 for surgery up front. He is a young dog with nothing else wrong. He just cant walk due to broken knees and is in excruciating pain. I was praying to at least get one of us out of pain. Looks like my prayers went unanswered. I hope this sheds light on future people decisions on where to take their animals. If they are only about money with no exceptions I wonder what other things go by the way side to meet a bottom line.

Cornell's wildlife emergency response team acted poorly for a dying baby cottontail rabbit. Around noon, I emailed a local rehabilitation center (I know I probably should have called) and waited. An hour later, I checked again and they emailed me back saying to call Cornell. At this time, the baby was not bleeding or showed any signs of injury. I still wanted him checked out, so I waited till morning because I was exhausted from the shock. I called the number on Cornell's website first thing in the morning, and directed myself to the emergency response section. There I waited for the nice woman to direct me to the wildlife personnel. Took quite a long time before she responded that she couldn't contact anyone. She told me that when they get the message, someone would call. About an hour or two later a man called and I explained that my cat attacked a baby cottontail, and that we rescued him. Of course I held him in a darkened, safe, quiet environment with a timothy hay nest and chopped carrots. The man directed me to an online list of rehabilitators that included Cornell's team. I was very confused, I then assumed he was part of the domestic branch and let it slide. I then called two of the numbers on the list. One did not answer and the other recommended me to Cornell. The man over the phone said to follow the prompt to the Wildlife clinic. I thought "but, last time I called there wasn't a prompt for the Wildlife clinic, just the emergency hotline." Me being very anxious right now just said "ok thanks" and let him go. I called Cornell again and this time I got no answer at all. I gave up then and thought to care for the little one until tomorrow (Monday) when I could take him in. After going out to buy groceries, I came home to check on the little fella. He did not make it. He was lying in the shallow bowl of water I had given him, stiff and lifeless. I feel that it could have possibly have been avoided if Cornell had taken him in immediately instead of redirecting me to other rehabilitators. I thought they were the best for the job! I thought THEY were rehabilitators! It was very disappointing and I hope this will be noticed by Cornell, and that they will act by making their phone prompts more clarifying (domestic and wildlife clinic) or by having separate numbers for different bureaus. I hope they can specify which clinic the caller is speaking too at the moment someone picks up, and direct the caller to exactly what they need. I am not placing one star ONLY because the woman and man acted responsibly.