I am giving this review on behalf of my mom. She made an appt to have her dog, Zuzu, seen because she was barely eating and lethargic and wanted bloodwork done to see if there was an underlying problem. The vet she saw, Dr. Pate, was extremely rude, barely examined Zu, and acted as if her time was being wasted. She told my mom that no bloodwork needed to be done, that Zu was fine. $70 charged for the "exam" and for a fecal exam (which my mom insisted be done at least). The next day's afternoon Zu did not get any better. She puked up foam and blood suddenly and was rushed to Cornell Animal Hospital, where the friendly and thorough staff told my mom that Zuzu was extremely dehydrated and sick. Zu is now being held overnight for bloodwork -we are afraid to say. Avoid a situation like we were put through- avoid this vet AT ALL COSTS! It may cost your pet's life. We pray Zuzu will make it through. **I am updating this to say that Zuzu passed away shortly after our visit. It is still very hard to talk about. We do know that what she had was preventable and may have been caught if we had been cared for properly (cornell was able to diagnose her but by then it was too late)- Zuzu's death was a horrible, terrible thing my mom will never forget.

We're currently suing them for malpractice, as their incompetence and negligence directly lead to the terminal condition of my dog. The vet was not qualified to prescribe chemo and did not inform us of this until 8 months after she had assured us that she was, after the drugs had already destroyed my dog's liver. While we might have saved him with simple supplementation before it had progressed to end stage liver disease, she never suggested this and in fact ignored me several times when i asked for prescriptions for Denamarin, which his previous vet had issued. Instead they watched his bad liver enzymes climb and climb for months, and again waited for US to suggest that perhaps we should take him off chemo. The second opinion we sought from an internal medicine specialist concluded that he should have never been on chemo in the first place, or at the very least should have been taken off it months ago, but that it is too late to do anything about it now. If you care AT ALL about your pets, don't take them here. They also failed to forward his medical history EVERY time we took him to specialists or the emergency hospital, twice when they had several weeks notice and I called to remind them more than once. The receptionist is also extremely rude, and made fun of my dog's appearance right in front of me on more than one occasion (he has masticatory muscle myositis, so his head has lost all muscling - it doesn't look funny or cute, it looks tragic). When I called to tell them we were finding another vet because they had again failed to forward his medical history with 2 weeks notice, they told me I was being rude (I wasn't, see below), hung up on me, then sent me a letter saying they were dropping me as a client. Can you believe that? They killed my best friend and then told me to get lost. They obviously care nothing about the quality of the care they're providing or they might have bothered to ask the long time client why they were leaving, rather than send a nastily worded letter in the mail. I can send letters to, and I'm addressing one to the state licensing board, one the the Tompkins county veterinary medical association, and one to the BBB. *I was a receptionist for 11 years and am NEVER rude over the phone or otherwise - my voice was shaking because I had been crying, and I prefaced the statement with "please don't take this personally,but the level of care I have received at this establishment...etc."

Very helpful and caring; you know they'll take good care of your pet! I've gone to Veterinary Care of Ithaca for almost a year now and no matter what the reason (vaccinations, yearly check-up, neutering, a small dog bite emergency) the staff is always helpful, understanding, and skilled. I couldn't ask for a better vet. And it's located right by Route 13, it's very convenient. 5 stars for sure.

Every single person that works here clearly loves what they do, loves animals, and legitimately has the pets' best interest at heart. Polite, happy to help, and encouraging in every way. So glad to have them caring for our puppy for a long time to come!

I've had wonderful experiences at Veterinary Care. They got down on the floor with my dog and rubbed his belly while he was being checked and given his shots. He didn't even notice! My other dog has high anxiety and didn't even want to be weighed. They brought out the cheese wiz and he had a great time too! I've had a lot of bad experiences at other vets and I couldn't be happier with Veterinary Care!