. Brought my dog in 2 AM 2 Sundays ago apparently in recurring pain and distress -the possibility of urinary infection had been postulated by our regular vet the day before - seemed as though she had to pee a lot - he said needed a good urine sample to analyse which I could bring in the following Monday. However, he was ready to sell me an antibiotic before getting diagnosis --which I rejected. At the S.S. Animal Hospital the very kind young vet, after preliminary examination was convinced that there was no urinary blockage (the danger of that possibility was what brought me to an emergency clinic at that hour). She found nothing in the physical exam, including checking the anus which gave any clues as to what might be the problem. She took a sterile urine sample to be sent to a lab to look for cistitis - though she noted that there were many other things which could cause symptoms which cold be found on a comprehensive lab test. I signed on for $475, which included blood, urine, 2 x-rays. She showed us the xrays which she showed us seemed perfectly normal - and said they would be further analyzed by a radiologist. Another of their vets called us 2 days later to advise that she was normal for everything except giardia, which needed medication. She was also very nice and easy to talk to and said they would prepare medication. Contrary to the negative reports I got the impression that this is a well-run ethical operation with competent caring professionals

Even after reading some of these reviews I still decided to bring my extremely sick dog here at 5 in the morning when no one else was open. South Shore went above and beyond to keep me updated on everything that was going on and only recommended what was absolutely necessary since these procedures could be costly. After 3 days in and out of the hospital AND surgery my dog is healthy as can be. Dr. Panarello and team were extremely caring and compassionate, they called me twice after Buddy came home to check up on him. I would highly recommend going here.

Purely profit driven, only bring your animal(s) here if you have absolutely no other choice. There are plenty of better vets on the island who will take your pets' best interest at heart, not their profit margin. If you like to waste money, and get needless procedures, this is the place for you.

Our cat had an accident and broke her front paw. My husband took her to this clinic, as it was late on Thursday night. They did xrays, and placed a cast on her, gave her pain medication charged us $570 for that and gave a quote for a surgery - $2000. Boy, am I glad we didn't agree to the surgery in this clinic!!! I scheduled a surgery with our vet in Brooklyn and whe our vet took off the cast he was in shock how poorly the cast was placed in the clinic - they put it in a completely wrong place!!!! The break was above the elbow, and they placed the cast from paw to the elbow! Thus resulting in large swelling of the shoulder and a hematoma in the underpaw area. :(( The cast was pulling her paw with broken shoulder down with the weight. I can't believe these people still can practice and treat other pets. I have to take her to surgeon again on Sunday so he can tighten the screws, hopefully the swelling will go down before that. Please avoid this place like a plaque! My cat could have been recovered in 3-4 weeks, now the recovery is going to take much longer due to the poor treatment at South Shore Animal Hospital.

all about the money. If you pay for a $350.00 sonogram, that is all they will do. They don't even want to give you more than five minutes to talk because you are not paying for an exam also. That is so tacky. I was devasted and this happened twice to me, with my cat and my dog who was diagnosed with cancer. Like the other VCA's. It's a shame that they are just so expensive. Your typical expensive vet. This is the type of place that is making people broke and causing people to have to give up their pets. No one has a heart anymore. Good for an emergency but you better have a credit card!!!