My first time here, I stepped in and made an appointment for later in the day. The Vet seemed kind of surly at that time, but I blew it off. When I arrived with my pet for her shots and had to fill out the paper work, they wanted my social security number and drivers license number. I told them that is private information and I would be paying my bill that day. The Vet then became agitated and said "it's a FEDERAL LAW, these are Medical Records". I declined his services and the two other Vets I called in this area just laughed when I told them about the 'FEDERAL LAW'. I imagine the poor man has had people run off and not pay their bill, but honestly, I live right here in Norman and I'm not going to sell my house and fly the coop to escape a $100 bill. A tiny bit of research on his part might have netted him a new customer, but I will go elsewhere and pay more money rather than return to someone who lied to me.