The vet is AMAZING!!! She needs to be more involved in how the business aspect because it is not amazing. For exams, she is not only a wonderful vet but very reasonably priced. For more extensive things such as surgery, you may want to get an absolute quote in writing because my experience is that they charge at least 2 times of what they quote in person. Ask questions when you get the written quote like, "is there any other additional charge that could happen". Make them put it in writing or don't go through with the service. Dr. Huston is worth it but be careful about what you will be charged for a service.

Dr. Houston is a good vet. I have been a customer since I got my dog Zack. That is 7 years now. I went in the other day to have my dogs foot looked at and find out how much to have his teeth cleaned. My dog got a growth or rupture under his toe nail. I never talked with a doctor only the receptionist. She spent a good 10 min. trying to come up with a quote to get the dogs teeth cleaned. After growing inpatient I just asked for a rough quote. I was told that there needed to be blood work and a catheter for the teeth cleaning which was going to run about $400. Really? $400 for a teeth cleaning. To get both services done I was told it was going to be right around $600-800. This is ridiculous!!! Took the dog to SW Portland to the Vista Pet hospital. $160 to fix the toe and $175 for the tooth cleaning. You want convenience your going to pay for it. It is sad because I am someone that likes to spend his money local. Not anymore. At least not for a vet. It was nice to have a local vet that new my dog's history but it just is not affordable any more. You guys priced yourself out of a loyal customer.

I have nothing bad to say regarding the care my animal received during their stay or care after surgery, other then I was quoted a different price for the procedure that was done, and then charged three times that amount when I went to pick them up, Dr Houston is a lovely person, and very carrying Vet, now the other girls that work there, are not that great, I found them rude and alittle not concern that much about their jobs, they take for ever to check clients out, and most of the time I call, Iam always put on hold for long periods of time, hello girls your not the only people that have a job, They did things to my animal without checking with me first, to make sure adding the cost on to the bill was ok with me, asked how they thought that was ok, never really got a answer, I even went as far as calling other Vet's to check out their pricing for the same procedure, what I was quoted was what I would have paid, and when I asked if they would just take it a pond themselves to do something other then what I had come in for, would they call me first, the answer was yes always, that would be like stealing if we did not, that answer came from 3 other vets in the area, they say there care is premium and that is why their prices are a lot higher, I have had lots of animals through my life, their care is no better then any other vet I have gone too in the past , Its sad that being in such a small community that they don't take care of their long time clients better, its a shame, they even charged my husband credit card without his knowledge twice, just because they had it on file, for some stuff that did not get added on to our bill, shame on you, so don't allow them to keep you card numbers, because they will use them without telling you first.

My 14 year old Jack Russel had some bad teeth which made him have terrible breath. I was quoted an astronomical amount to have his teeth cleaned & some of them pulled by another vet. I took him to see Dr. Brenner & she gave me a quote I could live with. They took such good care of Milo & the follow up was really something. I have had several calls from people checking up on him. I thought having dental work on a dog that is already 14 years old was extravagant & perhaps not really necessary but much to my surprise Milo is acting like a puppy again. He must have been in terrible pain. He runs & plays & has gained weight. I am so glad I took him in & had 12 teeth pulled. He really is like a different dog now.

We use Dr. Houston and her outstanding staff at the Village Vet for all of our pet's healthcare needs. Dr. Houston is simply put, the best Veterinarian I have ever come across. She is warm, real, compassionate, intelligent and a joy to call our family Veterinarian. From start to finish, her staff is attentive, friendly and communicative. The office is clean, fresh and welcoming to pets and people alike. My time and money are well spent at the Village Vet. They are timely and repectful. Dr. Houston herself is an outstanding individual, and her Veterinary care is unparalleled. We never feel pressure, or concern, we always know we are in good hands with our pet's healthcare needs. A current, saavy, up to date with the most current applications and healthcare trends, this Doctor and this place is the real deal. They've recently started offering Accupuncture for pets as well. Naturapathic needs for animals too? I love it. What a wonderful place. We are clients for life, you should be too!