We would like to thank Dr. Kimberly Bowers and Nancy for taking good care of our Bella Bengal on Christmas day. Although God called her back home, we appreciate their kindness and compassion that was given to our kitten, we especially appreciate the card that they sent to us expressing their condolences for the loss of our Bella. Thanks You! Sincerely, Brenda and Robert Johnson

Our cherished pup Heidi had chronic illnesses that threatened her life for most of her 12 years. Many nights after hours she was treated by the emergency service and many, many times they saved her life! Dr. Rowe and Dr. Todd are wonderful. However, the two day time vets that held my hand, spent tireless hours diagnosing, treating, and genuinely caring for my baby girl, Dr. Marc Daniel and Dr. Scott Humphries, will forever have my gratitude. Without them, Heidi's life would have been cut short. Even though she had bad bouts, because of these two caring doctors, my baby spent most of her days playing with her ball, frisbees, and siblings up until the day we had to let her go. Again, I cannot say enough about the entire staff at this hospital... they are the sincerest, caring, professional group. From the vets and professional techs in the back and at the front desk, this is a first class operation, I would not have anyone else care for my babies.

I started taking my pets (both dogs and cats) to the West Chester Veterinary Medical Center a few years ago. I felt like all of the staff-from the receptionists to the doctors were all very knowledgeable and took the time to address all of my questions and concerns. The waiting room has been recently divided into a dog area and a cat area which was great when bringing a stressed out cat in. My cat was separate from the dogs and was much more relaxed when it was time to see the doctor. I was offered a tour of the facility and couldn't have been more impressed! It's much bigger than you can tell from the outside. It's obvious that state of the art care is top priority at this hospital. The hospital is extremely clean and well organized. You could tell that the poor sick patients in the hospital were being well taken care of. Some reviewers on yelp have complained about the costs at this hospital. Honestly-you get what you pay for and I would much rather pay a slightly higher cost to make sure my babies receive the best care around by educated and well trained staff. I would never take my pets anywhere else. I'm 100% confident in the care and recommendations I receive when coming to this veterinary hospital.

We had our first visit with our new cat the other day. We only had him for a short time and he was lethargic one night after being playful every other night. We called their 24 hour emergency hotline they offer and the person on call was very reassuring after we explained the situation. We made an appointment for the next day after work. When we went into the office, everyone was very friendly and helpful. The technician was very knowledgeable and was great with Buddy. She spent time talking to us about him and making him feel comfortable. She explained everything so we could understand what was going on with Buddy. The vet came in after about 10 minutes was also very nice and made us feel welcome. They were able to thoroughly explain all the next steps we were going to have to take. The following day the vet personally called about Buddy's test results and confirmed again the next steps we needed to take to treat him. We would highly recommend this place to anybody in the area.