Both my dogs are on Wellness plans. Sometimes in order to cover their care I have to take out loans. My golden is epileptic and incontinent. This year he has also had a bladder infection (over $1000 to fix) and a vomiting issue (so far $120.) My frankendog picked up a chicken bone in the dog park and got a stomach infection ($600 to fix). Some Banfield's seem more more prone to run through a checklist than to actually diagnose, but if you are up front about your financial situation, they seem to take it into consideration and give you options. Dr Candella is always great with my boys and the vet techs love them.

I have a cat that is itching so much that he's tearing his flesh open. I took my cat here and they told me that cats don't have allergies. So they checked for mites, sold me some expensive medication, sold me this cat pheromone thing that plugs into the wall (that is defective and gets so hot that it creates a burning smell), and my cat is still tearing his flesh open. I spent over $150 and my cat is still ripping himself open. I will not return here, they don't seem to exhaust every possibility and instead want to sell you as much stuff as possible.

I really like this location. I have been bringing my pets here for a couple years. I was a little upset with my doctor left, but the ones here now are great. There was a girl doctor there that I didn't like, but she moved too. Dr. Cruise and the red headed doctor are very good. They are kind and they care about my dogs, not just the money. Some people on here complain about extra costs with the plan. But what they don't understand is that the plan doesn't cover EVERYTHING. It covers your basics, and you get a discount on flea and heartworm stuff and if your pet is sick. Anyone who complains about the plans obviously didn't read the details about it! I have 3 dogs on it and I love it!

Pretty disappointed in this place. It's always filthy and I feel like they are constantly nickel and diming me even though I pay monthly for services to be spread out throughout the year. I feel like they only care about the money they make and not my pet at all. With so many Banfields in the area it makes no sense not to try another one out and see if it's any better. The Doctors are nice but it's always a sales pitch. No thanks.