I took my dog here 3 times with a Groupon. Dropped him off at 9am and he was ready by 11am each time. The groomer was really friendly and did an absolutely fabulous job on my pup. I would go back!

Ok so I drop my dog off at 11 this morning to be groomed this morning. They tell me he will be ready at 2. Still ...I call before I leave just to be sure. She places me on hold twice and asks me what type of dog again, then says yes he's ready. When I get there they bring out a white female poodle. I calmly say that's not my dog. "He" is a black schitzu . She takes this this dog back opens the door so that I could see and points at a gray dog ...a schitzu but still not black. I see Ziggy, not groomed , whining and barking at me. I tell her this is my dog. The groomer walks back up to me with the white dog and says, "are you sure this isn't Ziggy" well that's the last thing I remember until I was driving down the street with Ziggy. I think I may have blacked out for a moment!