If I could give the veterinary hospital, Dr. Jacobs and the nurse that barely assisted us an negative amount of stars I would. This has to be the worst experience I've ever had with a vet. I brought my sick pitbull into their facility and they quoted me a price of over $450. My girlfriend and I expressed that we did not have that amount currently but would be willing to work out anything if they could still treat Prince. The heartless nurse told my girlfriend (against the vet code of ethics) if we could not pay there is nothing they could do. They sent us home with an IV and and antibiotic and the nurse said to me "I don't think this gonna help him but here you go". 4 hours later my girlfriend and I sat next to my puppy and literally watched him stop breathing. Today (10 June 2014) my girlfriend spoke with Dr Jacobs and he is just as heartless as his staff. Even while speaking to my girlfriend on the phone his overall tone expressed no remorse for his staffs poor decision making. He stated that "he stands by his staff" They are over priced because that is all that matters to this practice, not the well being of animals. We are completely disgusted with this practice and as long as I reside in Killeen, Tx I will NEVER go there again. I rather drive to Belton Vet clinic then receive horrible service like this again. I guess it is easy for him not to care, it wasn't his animal that died in front of his family. But then again he probably wouldn't care then either.

What a great place to go to.