My small dog was not herself all day she started throwing up and we followed her outside and her waste was bloody. I called the clinic and the receptionist was kind and helpful, she asked if we could wait about 30 minutes because the vet was in a surgery. We made it to the clinic a little after 10 and the receptionist was waiting for us. The doctor was finishing up the surgery while we were settling in to our room. We could hear him talk to the owners of the dog that just had the emergency surgery, he was kind and reassuring. He examined our dog, Lucky and treated her calming and reassuring both her and the three of us. Lucky is much better and very happy they were there for us when we needed this place. I would like to say to the person that was upset because no one answered the phone. This is a small place, and a skeleton crew for an overnight shift. You might have to wait if you go there but what you see and hear may impress you.

This place is wonderful. Everyone who has had problems here I encourage you to try it again in an emergency. Dr. Farley owns it now and he is hands down one of the best vets in Lubbock. I had to take my dog there last night and they were wonderful. Dr. Farley told me how long it would take to get to my dog and what to expect. Im so glad he was there for us!

I could not be more disappointed with the horrendous service I experienced at this clinic. If I could get it shut down I would. I took my dog there at 3 in the morning this weekend for an allergic reaction. The lady was completely uncaring and rude to us. She said the doctor was in surgery so she could not help me for another hour. We decided to wait since it was the only clinic open. She took us to a room that not only reeked of urine but she slammed the clipboard on the table and blatantly told us to fill it out the paperwork. At this point my dogs swelling was getting worse so I was trying to calm him down since the clinic was giving me no help. She returned 10 minutes later and asked me why I had not filled it out. I said since they could not see me for another hour, that I would do it when I could because my dog was freaking out and in much pain. She rolled her eyes and walked out. If any of you have had a pet with an emergency issue you know how chaotic and scared it is to deal with a pet in pain. When she returned a second time I asked her if there was anything we could do for my dog until the doctor was here. I asked if she had seen this before and if he will be okay until the doctor can help me. All she said was, "If the doctor steps foot in here it will be $100.00. Thats all I can say." I looked at her in total shock. The she said, "Look I need to know if you can fill the paper work out and pay because we have another surgery we need to do." I told her there was no way in hell I was giving her my business and I would go else where. I carried my dog out and got in the car. At this point the (pardon my language) B*TCH, turned the lights off locked the the door and left. I will ensure that no one I know will be giving this awful place their business.

My Schnauzer was hit by a car and was in critical condition, we rushed him to the Small Animal Hospital and they were very kind and did a wonderful job calming him (and myself). The Vet took wonderful care of him and let me spend quite a bit of time with my dog. I highly suggest them in times of an emergency.

I had to put my cat down. They were insensitive, uncaring and would not allow me to be in the room when they put him down or see him after. I wanted to file a complaint with the state veterinary board but cannot even get the veterinarian name that performed the procedure or the license number. Terrible! My exhusband is a veterinarian in Nevada and said that is unheard of. Beware!!!!!