Love love love- this vet clinic. All Dr.'s are amazing! Our 2 Boxers won't go anywhere else! :-)

Yesterday I had to have my cat euthanized. She was 18 yrs old and had gotten sick and very weak and thin. She had stopped eating and was barely walking around. I called around to several different vet clinics in town to get pricing ideas and hours. This one was the only one that wasn't going to charge me a separate price to be present for the procedure, and acted surprised that other clinics were doing so (which was how I felt...). This clinic gave me the lowest price for the procedure as well as the cremation, having the remains returned to me. This was the only clinic offering flexible hours to help me do the procedure without having to miss work. They scheduled me for 7:30 pm the day I called to inquire. They further accommodated me when I went home for lunch to check on my cat and realized she wouldn't make it 'til then. I called the clinic and asked them if I could please bring her in during my lunch break so that she didn't die alone, in my closet, while I was at work. I wanted to be with her. The Vet was away at lunch but returned early just to help me. When I brought her in they held her while I filled out the paperwork, waited with my cat while I went to withdraw cash because my card wouldn't go through for whatever reason. They were all being very caring and helpful. When I went back for the procedure the Vet was called away to an emergency (which I understood). They were apologetic and quickly brought in someone else to take over. They took their time and didn't rush me at all. They thoroughly explained what would happen, allowed me to mourn, and most importantly made me feel like they actually cared, not like they were pretending to care. Every single step of the way was great. I assured them they'd receive my recommendations. Here's the first one.

We've always enjoyed our visits. I absolutely LOVE the way my pets are treated as friends. The staff seems to love working there. Just a pleasant environment all around. I will admit that the cost is sometimes more than what was quoted, but only because addition treatment was advised during the examination. If you want to save a little money, go somewhere else. If you want the best for your critter, go to Creek View.

Creek View Vet Clinic is not the cheapest vet in town. There I said it. The reason? They have the BEST staff in town, and if there's a real problem with your animal, you better go to Creek View. My wife and I used to go to another vet clinic in town for minor stuff because they were "cheaper", but after being recommended to put a rescue kitten down, we decided to go to Creek View. Our cat, who should have died within a couple months according to the other vet, is now 2 years old and is the most energetic cat we've ever owned! Creek View has been accused in other reviews about "surprise bills". There's no such thing. If you ask for the vet to look at your animal's [fill in the body part] then that is an exam. The only people with surprise bills are people who expect businesses to work for free, and give them stuff all the time. In summary, Creek View is NOT the cheapest vet in New Braunfels, but they are the BEST vet care available. If you care about your animal(s), then don't risk going anywhere but Creek View Vet clinic!

This is not a vet that has a specialization in avians or exotics. Very expensive.