I will start out by saying I really miss bringing out baby here and will be considering returning soon. We had 2 different vets that always looked over my baby I don't remember one of them but the other is dr.marks. Both were very wonderful UNDERSTANDING and seem to try to work with you the best they could. Even the staff especially the women were very very nice. We currently go to a different location due to the fact its closer to us and I SERIOUSLY DISLIKE it. One of the vets is rude and especially if you don't buy everything she is recommending and even when you explain why her tone and attitude changes imm. We are giving the current vet one last chance and then if it doesn't change, we will more than likely def be returning to them cause I couldn't be more thankful for how amazing they were when I would go in with our fur baby.

I was a little hesitant to sign my puppy up on a wellness plan because I was worried about what kind of staff I would get stuck with for the duration (I've had plenty of bad experiences), but I have absolutely no regrets because the people and the place are awesome! The staff is very friendly, helpful and knowledgeable. The treatment my pet has received from them has been phenomenal :)

The Banfield hospital at Dezavala has been wonderful for us and out little maltese. We got her as a puppy and signed up for the wellness plan, and it is has not only saved us money it provided us with a partner in providing a healthy life for our dog. We absolutely love the people and the vets there. They've been wonderful to us and we don't know how we would have gotten through the first phase of our puppy's life without them. BTW, having the spay/neuter covered in the plan was absolutely phenomenal.

They will continuously raise rates on you and give you a hassle about canceling AFTER your pet has died. DO NOT sign up for the Optimum Wellness Plan, it is there to suck money from you and nothing more.