VCA staff and Dr. Walsh are wonderful. They have been incredibly helpful with my very old cats and new puppy. They set me at ease when my puppy ate something he should not have. We tend to see the vet only when our animals are very sick. The staff and doctor's at amazing at setting me at ease. They also explain what they are doing, giving me costs BEFORE the service and discussed insurance options. Thank you Dr. Walsh and staff!

TL;DR - Cat weight dropping. Took cat to the VCA. Cat was diagnosed with a liver infection and put on antibiotics by Dr. Brazzo. Cat's condition continued to deteriorate. I took cat to another vet for a second opinion. New vet was surprised VCA was unable to pull a diabetes diagnosis from their own blood panel. Cat put on insulin. Turn-around has been miraculous. No thanks to VCA staff vet. Cat would've died had I continued to trust VCA's diagnosis.

Even though I went at the worst of times for my pet and I the staff was more than professional and helpful in my time of need. From the moment I walked in the door I felt more at ease with my choice of picking them. I came in to get my bearded dragon euthanized a painful and sad experience for anyone having to choose to put their pets down but, the staff at VCA went above and beyond the call to make the process as painless as possible. It’s the little things that really show a places true nature thankfully at VCA all the little things they did for me made the process enormously better. I would highly recommend VCA Covington Animal Hospital to anyone looking for a place that truly cares about you and your animal’s wellbeing.