I loved bringing my puppy here. Their prices are reasonable and there is nothing hidden about what you are going to pay. They tell you right away that payment is due at the front desk during an appointment and I respect that. When I brought my dog in to be spayed, I knew she was going to be in good hands and that she would be comfortable there. It feels very homey and I believe that my animals feel safe there! The staff is very nice and understandable and has always treated me and my pets with care. They are my go to people!! Never going anywhere else!

Dr. Amy and Dr. Mark have been caring for my dogs for 13 years and I wouldn't trust anyone else with their care. They always treat my pets and me with compassion and professionalism. Their support staff is also wonderful, compassionate and extremely caring. I highly recommend Dr. Amy and A Small Animal Hospital.

We recently had my terrier mix into A Small Animal Hospital for vaccines and a dental cleaning. My wife and I have been taking all our pets (2 cats, 3 dogs) to them for several years, ever since we moved to Federal Way 9 years ago. We have always found Dr. Amy and Dr. Mark to be kind, compassionate and very knowledgeable. The staff is caring and friendly as well. In an era of corporate veterinary hospitals and discount slap and dash quickie clinics it is soooo nice to have an animal hospital where they understand that pets are a member of the family. I have advised co-workers to take their four legged family members here as well and they have always been pleased and impressed. One lady at work actually thanks me every once in a while for speaking up and telling her where to go for veterinary care. Entrust your pets to A Small Animal Hospital and you won't be disappointed.

Brought in my two cats for regular examination and vaccinations, preparing them for the boarding here. Changed my mind about boarding quickly! Both - female doctor and her assistant - were horrible with cats, grabbibg them as if they are inanimate objects. Mixed up their vaccinations, giving each wrong one (one was supposed to get rabies vaccine, another - distemper). Tried to push me to get blood work, dewormer, etc, etc. By that time I decided NOT to board my cats with them and asked for the proof of vaccinations. In the paperwork they mixed up cats' names, colors, weights - everything they could, so the rabies certificate had wrong cat's name and color, and even after fixing it twice they couldn't get it right. Afterwords one of the cat who got rabies shot was limping for several weeks and got a lump on same paw - and this lump is still there, 4 months later! Really, stay away from these weirdos!

We have had several experiences with these wonderful vets and their caring staff and they all have been good. I have coming to them ever since I got a new blond labrador puppy and was not sure where I should go until I started asking around. I started asking because I wanted to form a bond with people I could trust. I checked with my best friend, my co-worker, and finally family that live in town. They all said the same thing, "Take Max to see Dr. Amy!" Really, I was amazed at their kindness and genuine caring. They have been so gentle, informative, and supportive. Also, they worked with my grandmother and her cat, "Bubbles", for years and were always willing to work together on making sure that Grandma's kitty got excellent care. Trust me.. if Bubbles and Grandma loves someone/something/ somewhere.. it must be good. Really, after some not so good experiences (not in Federal Way) we are so happy to have a clinic that we can always trust. Thank you! PS I also witnessed a gentleman who had just put down his beloved pet, and they went out to the parking lot to check on him. And they called him later that evening to make sure he was ok. Trust me. That sort of compassion, brings customers back..